Home Care Business Development Consultant

This role will be to assist with coordinating home care referrals, medical knowledge is necessary but non-clinical. Remote work, but - weeks in-person training initially may be needed in Maryland (prob Baltimore or Clinton, MD OR DC).

POSITION SUMMARY Initiates and maintains ongoing professional contacts with Outpatient Clinics and physician practices, hospitals, physicians, skilled nursing facilities, and health facilities to develop skilled and infusion home care referrals.

Develops relationships with health organizations, medical and physician societies, health agencies, and other appropriate health care groups to identify their home care needs and to educate them on home care services.

Contributes to the coordinating of referrals for home care in the excess of , referrals annually. PRIMARY DUTIES AND RESPONSIBILITIES .

Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.

Complies with governmental and accreditation regulations. . Coordinates and communicates between referral source and home care agency to obtain physician home care orders and treatment plans to facilitate scheduling home care services.

• Coordinates and develops home care referrals independently by developing relationships and working with on an ongoing basis the case managers / social workers in the hospitals, skilled nursing facilities, clinics, assisted living facilities, urgent care centers and physicians (physician offices) to identify and meet their patients' home care needs.
• Evaluates referral source satisfaction by monitoring outcomes of service and referral volume while pursing input to program planning, evaluation and timely feedback.
• Reviews satisfaction scores and creates action plan to address any deficiency. . Expands the referral network by establishing and maintaining a professional working relationship with existing hospital, physicians (physician offices), clinics, assisted living facilities, urgent care centers and skilled nursing facility customers;

builds customer awareness of agency services by planning and conducting presentations and educational seminars. . Maintains and records customer visits and referral activity.

Maintains effective working relationships with other departments and participates in multidisciplinary quality and service improvement teams.

Participates in meetings and on committees and represents the department and agency in community outreach efforts. Enhances growth and development and enriches personal knowledge and skill through participation in educational programs and affiliations.

Participates in meetings and on committees and represents the department and hospital in community outreach efforts. .

Participates in multi-disciplinary quality and service improvement teams.