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Bilingual Patient Service Representative

Bilingual Patient Service Representative

VirtualVocationsCedar Rapids, Iowa, United States
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A company is looking for a REMOTE Bilingual Patient Service Representatives / Schedulers.

Key Responsibilities

Provide telephone-based customer service to patients and community members

Schedule medical appointments accurately using EPIC software

Follow workflow tools and enter required data with a high level of accuracy

Required Qualifications

At least 1 year of customer service experience in a healthcare setting

Minimum 1 year of experience scheduling medical appointments

Bilingual in Spanish is required

Ability to follow workflow tools, directions, and schedules consistently

Friendly, compassionate, and patient-focused demeanor

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Patient Service Representative • Cedar Rapids, Iowa, United States

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