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IT Associate Director - Email and Collaboration

Yale University
New Haven, Connecticut, US
Full-time

Position Focus :

The Associate Director of Email and Collaboration is responsible for leading the development and implementation of Microsoft-based solutions, including MS, Azure, SharePoint, Teams, Power BI, Copilot and other related technologies such as Zoom, Dropbox and Google Workspace.

Establishes and develops an email and collaboration program. Develop a deep understanding of customer needs and objectives to ensure successful delivery of projects.

Manages a team of engineers. Lead cross-functional teams in the design, development, integration, testing, and deployment of Microsoft-based solutions.

Provide technical guidance and mentorship to team members, helping them develop their skills and knowledge. Establish and maintain relationships with key stakeholders, providing day-to-day contact on project status and changes.

Develop and maintain partnerships with outside resources, including third-party vendors and researchers. Stay updated on industry trends and best practices to provide thought leadership on new technology initiatives.

Security focus to ensure protection of data from misuses and losses. Have understanding of data regulations such as HIPAA, FERPA and NIST.

Essential Duties

1. Oversees and manages in the strategic planning process; disseminates strategic goals to the team and ensures goals are implemented;

develops and establishes best practices. 2. Manages, hires, develops existing as well as new staff; assists in the workforce staffing plans.

3. Responsible for making moderate to significant improvements of processes, systems, and functional output of the department or work / objectives of a team / s.

4. Participate in the development of communication plans for administrative, operational, or technical changes; determine timeline for the dissemination of communications and the support and resource requirements associated with each change.

5. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts, resource management in defined areas).

6. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives.

Required Education and Experience

Bachelor's Degree and eight years of experience or equivalent education and experience.

Required Skill / Ability 1 :

Proven ability to manage and develop staff.

Required Skill / Ability 2 :

Well-developed time management, organizational, oral, and written communication, and presentation skills.

Required Skill / Ability 3 :

Proven ability to recognize problems and create effective plans.

Required Skill / Ability 4 :

Proven ability to manage multiple / complex projects, meeting deadlines and budget.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Drug Screen

Health Screening

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements.

All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here :

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position.

Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement :

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans.

Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

30+ days ago
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