Regional Vice President - Sales Operations

What will you do?

Execute a strategic plan for the automotive business within the assigned region aligning with the overall company objectives.

Provide vision to General Managers to achieve business goals and objectives.

• Monitor, evaluate and develop the performance of the General Management staff and their subsequent leadership teams by ensuring they meet or exceed key performance indicators and customer satisfaction targets.
• Provide training, support and guidance to General Managers as well as local leadership by promoting and inspiring a culture of mentorship, guidance and support.
• Confers with General Managers to review activity, operating, and sales reports to determine changes in programs or operations required.
• Ensure steadfast compliance with organizational policies and goals throughout the region by staying current with local, regional and national requirements that impact business operations.
• Collaborate cross functionally with central services in order to identify and implement strategic continuous improvement and company initiatives.
• Ensure achievement of manufacturer benchmarks by managing and further understanding the specific requirements set forth by each OEM regionally.
• Act as a cross functional liaison with all manufacturers in the region; work with factory representatives to achieve factory objectives.
• Communicate with central services regularly to ensure strong partnership, support, and alignment with companywide initiatives.
• Directs and coordinates promotion of services performed to develop new markets, increase share of market, and obtain competitive position in industry.
• Monitor and analyze sales performance data to identify opportunities and challenges, implementing corrective action when needed.
• Analyzes department budgets to identify areas in which profit opportunities can be maximized or cost can be minimized, and operating budget can be achieved.
• Manage and oversee the needs of each facility in the region in partnership with the facilities team.
• Act as the regional executive leader by successfully mitigating customer escalation though effective communication and follow through.
• Ensure operational excellence by overseeing day to day business operations within the region, ensuring efficiency, cost effectiveness, and high levels of customer satisfaction.
• Provide performance updates to the senior leadership team.
• Collaborate with stakeholders to align regional activities with company-wide objectives.
• Perform all other duties and special projects as assigned

What are we looking for?

• Bachelor's degree in a related field strongly preferred, but not required.
• 10+ years’ experience at a management level within a retail dealership or automotive industry; multiple levels of reporting relationships strongly preferred
• Has extensive knowledge and experience within own function and general knowledge of areas, departments and / or function(s) within and across other disciplines
• Manages a business unit, division, or corporate function with major organizational impact
• Collaborates and participates in the execution of overall direction and strategic initiatives for the given major function or line of business
• Holds business acumen and leadership experience to become a top function or division head
• Collaborate and execute on a clear strategy and communicates the steps to accelerate the organization toward goals
• Anticipates and addresses the impact of key decisions strategically and financially
• Practices effective succession planning
• Excellent organizational skills and attention to detail
• Excellent time management skills, with a proven ability to meet deadlines
• Excellent leadership skills
• Excellent analytical and critical thinking skills
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
• Applies broad business and management expertise to drive financial and operational performance across multiple departments and / or functions
• Executes departmental and functional business plans and contributes to the development of discipline strategies
• Directs the allocation of resources to meet financial performance requirements
• Directs the resolution of highly complex or unusual business problems that cross functions and / or disciplines
• Decisions are guided by discipline and / or business strategies and priorities
• Superior verbal and written communication skills
• Excellent interpersonal, counseling, and negotiation skills
• Excellent presentation skills
• Effectively coaches, gives performance feedback and provides development opportunities within related multiple areas or departments and / or function(s)
• Leads and manages a workplace that serves as a model for other leaders
• Inspires teams’ success by creating the right working climate

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