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Disputes Investigation Associate

VirtualVocations
Boca Raton, Florida, United States
Full-time

A company is looking for a Disputes Investigation Associate.Key Responsibilities : Research, investigate, and resolve debit, credit, ACH, and check disputesAnalyze disputed transactions and member data to make decisions on claims of fraud or errorsArticulate investigation process, mentor team members, and make rapid decisions on complex dispute issuesRequired Qualifications : 1+ years of dispute resolution investigative processes experience at a financial institutionProficient knowledge of federal laws, rules, and regulationsExtensive knowledge of internal banking processes and productsExperience using tools such as Google Sheets / Excel, Docs / Word, and Slides / PowerPointSelf-motivated and able to work independently in a fast-paced environment

8 days ago
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