Veterinary Client Service Supervisor
Are you looking to be a part of a TEAM that supports and encourages each other to grow and be the very best version of themselves?
Are you looking to join a team that values your ability to make personal connections and mentor growth in others?
VCA Everett Animal Hospital is seeking a highly experienced Client Service Professional to join our leadership team as the Client Service Supervisor fulltime.
VCA Everett is an AAHA-accredited, multi-doctor practice in Everett, Massachusetts located just minutes from downtown Boston.
Among the reasons to consider joining VCA :
We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve.
Below are some of the many benefits of joining the VCA team!
Leadership opportunities
Access to the people and financial resources of a large veterinary community
WOOF University, offering abundant of training in a variety of topics
Generous employee pet care discounts
Opportunities to give back through strong Shelter partnerships and VCA Charities
VCA adds value to your compensation package with the following :
Competitive wage
Medical, Dental & Vision insurance
Opportunity to teach and mentor
401(k)
Free wellness subscriptions (Head Space)
Life and Long Term Disability insurance
Paid Parental leave
Why we need you
The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care with the expertise and technical know-how to make them happen.
Under direction from the Hospital Manager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations.
Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.
Skills and Qualifications
- Excellent knowledge of client service and communication center operations.
- Strong organizational skills.
- Strong client relations and interpersonal skills.
- Intermediate to expert computer skills.
- Excellent oral and written communication skills.
- Strong supervisory skills.
- Self-starter and team player.
- Strong client service background.
- Ability to lift up to 40 pounds.
- 2 years of experience in the veterinary field preferred.
- The schedule for this position will be based on the needs of the hospital.
The pay range for this position is $23-$24 / hr
Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at
Client Services Supervisor - Service Center
Using discretion and judgment, under the direction of the Department Manager, the Supervisor provides product, regulatory and technical expertise to staff to resolve inbound client calls ranging in complexity. Client Services experience or other equivalent experience. The Supervisor is responsible f...
Experienced Veterinary Client Service Representative
Experienced Veterinary Client Service Representative. VCA Everett Animal Hospital is a fast paced, AAHA accredited, multi doctor practice hospital that is seeking an experienced Client Service Representative to join our team. As the face of VCA, the Client Service Representative sets the tone for th...
Client Services Supervisor - Service Center
Using discretion and judgment, under the direction of the Department Manager, the Supervisor provides product, regulatory and technical expertise to staff to resolve inbound client calls ranging in complexity. Client Services experience or other equivalent experience. The Supervisor is responsible f...
Client Service Supervisor, Fund Accounting - Alternative Investments
The Client Service Supervisor, Fund Accounting - Alternative Investments serves as a vital conduit between your team and your clients to ensure we meet their differentiated needs and exceed their expectations. You will have direct access to clients, information and experts across all business areas ...
Client Services Supervisor - Service Center
Using discretion and judgment, under the direction of the Department Manager, the Supervisor provides product, regulatory and technical expertise to staff to resolve inbound client calls ranging in complexity. Client Services experience or other equivalent experience. The Supervisor is responsible f...
Client Service Supervisor
If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid ...
RN Supervisor Concierge Nursing Services
Available to client and team on a daily basis to ensure services are provided timely and in full compliance with the clients stated desires. Meet clients and families in their home setting . Determine what care giver team members are appropriate to meet the client's needs and manage that team ongoin...
Veterinary Client Service Representative
Do you have a passion for animals and a talent for delivering outstanding customer service? We’re on the hunt for a friendly and enthusiastic Veterinary Receptionist to be the welcoming face of our clinic. Our friendly and passionate team works hard to ensure a positive experience for every client a...
Client Service Representative
Crazy Paws Veterinary Hospital is looking to add a compassionate and skilled Client Service Representative to our team. Receives and relays client correspondence and updates client financial records. Prepares client invoices for services performed. Pet Care: Discounts on veterinary services and prod...
Veterinary Technician Supervisor - Emergency Services
We have an exciting opportunity for the right candidate to be a leader in a dynamic team of veterinary professionals. Coachteam members to be continuously aware and proactive at anticipating and addressing patient and client needs and to seek assistance with escalated, stressful situations. As a mem...