A company is looking for an Escalations & Emergency Response Manager to oversee customer escalations and manage emergency response plans.
Key ResponsibilitiesManage high-visibility customer escalations and coordinate communication during crisesConduct root cause analysis of escalations and recommend process improvementsDevelop and implement emergency plans and training for employeesRequired Qualifications5+ years of customer service experience2+ years of emergency preparedness experienceAbility to handle sensitive and confidential situations with empathyKnowledge of emergency management laws and regulationsExperience in managing disaster recovery operations
Escalations and Emergency Response Manager
A company is looking for an Escalations & Emergency Response Manager to oversee customer escalations and manage emergency response plans. ...
Sr. Manager, Security Operations (Threat and Vulnerability Management, Detection and Response)
Build organizational capability by recruiting and retaining outstanding talent and providing mentorship, training, and other opportunities for professional growth and development. Manager, Security Operations (Threat and Vulnerability Management, Detection and Response). Own the vision, drive the st...
Incident Response & Management Manager
The Incident Manager will be expected to provide status updates and post-incident reports for executives and stakeholders in non-technical terms encompassing risk, impact, likelihood, containment and remediation activities and threat actors. The Incident Manager will be required to take charge of In...
Bid Response and Proposal Manager
The Bid Response Manager is responsible for leading the development of proposal responses to the RFx, tenders, pre-sales vendor compliance questionnaires, and security assessments. We are looking for a high-caliber proposal writer and content manager to increase our win rates on new opportunities, a...
Senior Project Manager – Contingency Engineer (USACE Emergency Response)
You will provide oversight and reconstruction efforts related to temporary power missions, temporary housing missions, permanent housing reconstruction, and include design and construction of Civil Works facilities focused on water resource management that include flood risk management, dams, levees...
Manager, ARO Operations
The Manager I role will be responsible for selecting talent, onboarding, training and growing associates to the next level. Supervise the on-going operations of the team according to company policies/procedures and ensures reliable, high quality customer service. ...
Data Production Support Supervisor
A company is looking for a Supervisor, Data and Client Production Support Operations (iSeries/File Processing) - REMOTE. ...
Senior Manager, Product Sustainability & Compliance
Coordinate efforts between Engineering, Procurement, Product Management, Sales, and Quality to implement proactive product compliance programs starting from product design to efficient supplier data collection. Manager of Product Compliance will partner with the Sr. Plan, design, and lead implementa...
Customer Success Project Manager
We are seeking a seasoned Customer Success Project Manager to lead and execute strategic transformation projects with our customers, including health plans and healthcare providers. You will play a key role in driving customer success by ensuring projects are delivered on time, within scope, and wit...
Operations Manager
Job Title: Business Professional - Operations Manager 4. The main function of an operations manager is ensuring that the different departments in the company follow through with the plans and devises he/she makes for the business's success. An operations manager also trains the newly hired emplo...