Description of the Role :
The Assistant Service Advisor / BDC position at Moss Motors, Inc in Lafayette, Louisiana involves providing support to the service advisors and acting as a liaison between customers and the service department.
The role requires excellent communication and customer service skills to ensure customer satisfaction.
Responsibilities :
- Assist service advisors in managing customer inquiries and requests
- Coordinate and schedule service appointments
- Provide accurate and timely information to customers regarding their service needs
- Follow up with customers to ensure satisfaction and address any concerns
- Maintain and update customer records and service history
Requirements :
- Prior experience in customer service or a similar role
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Attention to detail
- Basic computer skills
Benefits :
We offer competitive compensation starting from $15 to $20 per hour, based on qualifications and experience.
About the Company :
Moss Motors, Inc is a reputable automotive dealership located in Lafayette, Louisiana.
We pride ourselves on providing top-quality vehicles and exceptional customer service.
With a dedicated team and a commitment to excellence, we strive to exceed our customers' expectations every day.
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The Assistant Service Advisor/BDC position at Moss Motors, Inc in Lafayette, Louisiana involves providing support to the service advisors and acting as a liaison between customers and the service department. Assist service advisors in managing customer inquiries and requests. The role requires excel...
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