Health Insurance Specialist

Job Details

Description :

Under the supervision of the Program Director, the Health Insurance Specialist verifies eligibility and benefit packages and obtains co-pay, co-insurance, and deductible information for all patients receiving Behavioral Health and Medical services at COPE, as instructed;

The Health Insurance Specialist assists patients with financial screenings and with obtaining / retaining health insurance benefits.

For non-RHBA clients, the Health Insurance Specialist processes Referrals and Prior Authorizations for services in a timely manner, corresponds with clients who owe money to COPE for rendered services, and contacts clients who missed an appointment or did not make a follow-up appointment, to offer another appointment, while providing quality customer service.

This is a full time in person position at an outpatient clinic.

The hours are Monday - Friday 8 : 00am - 5 : 00pm.

Minimum Qualifications :

High school diploma or GED plus at least one (1) year full-time experience in a medical or behavioral health setting verifying insurance coverage eligibility and benefits packages.

Preferred Qualifications :

Bi-lingual (Spanish / English) preferred.

Excellent Benefits Include :

• Health, Dental and Vision Insurance
• Life Insurance
• Short and Long Term Disability Insurance
• 403b Retirement Plan
• Employee Assistance Program
• Flexible Spending Accounts
• Supplemental Insurance
• Employee Wellness Program
• 11 paid holidays
• Generous PTO accrual rate
• Earned Paid Sick Time

Additional Requirements :

Applicants must be able to pass a pre-employment drug screen and background check.

This is a Safety Sensitive Position. Pursuant to the AZ Drug Testing of Employees Act ARS 23-493, COPE Community Services, Inc.

has determined this is a safety sensitive position. Because this is a safety sensitive position and in accordance with its Drug- and Alcohol-Free Workplace policy, COPE reserves the right to exclude or remove a person from this position if COPE believes in good faith that the employee's current use of any drug, legal, prescribed by a physician or otherwise (for example, medical marijuana), if the drug could cause an impairment or otherwise decrease or lessen the employee's job performance or ability to perform the job duties.

Employees are obligated to inform COPE of any current drug use that could impair or otherwise decrease or lessen the employee's job performance or ability to perform the job duties.

COPE Community Services, Inc. is an Equal Opportunity Employer . We do not discriminate in hiring or in any other term, condition, or privilege of employment with regards to race, color, national origin, age, ancestry, religion, disability, sex, gender, gender identity, sexual orientation, marital status, familial status, or any status protected by law or regulation.

It is our intention that all qualified applicants and employees be given equal opportunity and that hiring and other employment-related decisions are based on job-related factors.

Thank you for considering COPE as an employer!