Maintenance Technician III

Position Purpose :

Ensure the proper preventive maintenance and repair of all rolling stock, machinery, and equipment in the facility. This position is also responsible for the day-to-day maintenance and upkeep of the interior and exterior of the facility.

Essential Job Functions :

Through previous background and experience, the candidate must demonstrate, with or without an accommodation, the ability to :

• Maintain and repair Raymond Stock Pickers, Stand-Up Reach Riders, sit-down forklifts, walkie and rider pallet jacks, as well as batteries and charging stations
• Maintain and repair conveyor systems as needed
• Maintain equipment per Original Equipment Manufacturer (OEM) specifications
• Troubleshoot and repair all Material Handling Equipment (MHE) accurately
• Interact professionally and effectively through verbal and written communication with all professional contacts with an emphasis on the Company’s interests
• Order parts, maintain proper inventory through a manual or automated process
• Ability to utilize a Computerized Maintenance Management System (CMMS) program to open new work orders and check work history
• Maintains battery and battery charging stations
• Lift up to 50 pounds

Duties and Responsibilities :

Troubleshoot escalated technical problems and complex mechanical issues including; repair and service all material handling equipment.

All warehouse equipment such as picking carousels, shrink-wrap machines, balers, and inventory racks

• Maintain parts inventory and repair records for all equipment by completing accurate paperwork
• Read and interpret work orders, safety rules, mechanical and electrical drawings, operating and maintenance instructions and procedure manuals
• Prioritizes maintenance of red tagged equipment
• Perform preventive maintenance of rolling stock per OEM and equipment as required
• Perform repair and maintenance duties to the interior and exterior building structure including electricity, plumbing, framing, roofing, painting, etc
• Observe and promote established safety procedures
• Additional projects as assigned

Nature of Supervision :

Minimal instruction is provided on some, but not all tasks to be performed, and work is periodically checked upon completion.

In addition, some tasks may be assigned which may last for one or two days without supervisory direction or guidance.

Supervisory Responsibility :

Although this position generally does not entail supervising other employees, management may delegate additional responsibility to include providing functional guidance and work leadership to junior maintenance technicians.

Educational Background :

The minimum educational background of an applicant to this position is a high school diploma or its equivalent (GED). At least 5 years of technical schooling and / or training is preferred.

Previous Experience :

A minimum of 5 years’ experience as a maintenance technician is required including familiarity with forklifts, warehouse and material handling equipment.

Prior experience maintaining Crown and / or Raymond equipment is required. Forklift certification required.

Competencies :

Choose Correctly - Uses logic and common sense when making decisions or taking action. Uses existing rules and procedures to guide actions.

Considers the impact or consequences of actions and decisions (e.g., impact on sales). Addresses issues in a timely way.

Serve The Customer - Asks questions to more accurately understand customer needs (e.g., identify purchase needs). Seeks feedback from customers.

Addresses customer needs by involving the right people (resources) at the right time. Meets or exceeds customer service needs, and reports barriers.

Perform the Work - Asks questions to clarify assignments and priorities. Deals with high-priority work activities first.

Makes sure work is done correctly. Surfaces problems and issues with speed and accuracy.

Strive For Results - Takes personal responsibility to take action. Puts in extra effort and work to accomplish important results.

Sets high standards for his / her own performance. Finishes assignments and tasks in a timely manner.

Improve Performance - Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products, and services.

Makes suggestions to address problems and process breakdowns.

Communicate With Others - Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communications.

Writes with accuracy, simplicity, and completeness. Keeps others informed.

Relates To Others - Relates to others in an accepting and respectful way, regardless of their personality or background.

Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations (e.

g., when dealing with angry customers). Involves others as appropriate when issues affect them.

Perform Ethically - Does not cover up problems or blame others for mistakes. Meets commitments. Is honest and direct in dealing with people.

Acts consistently with stated policies and practices. Does not disclose confidential information (e.g., identity of suspected shoplifters).

Readily Adapt - Works productively in the face of ambiguity or uncertainty. Recovers quickly from problems and setbacks.

Deals constructively with mistakes and problems. Seeks opportunities to acquire new knowledge and skills. Accepts and uses feedback, without becoming defensive.

Work Environment :

In addition to extensive walking, bending, stooping and climbing, the nature of this position entails constant exposure to heat, cold, dirt, dust, fumes, and noise within the warehouse.

While some job duties may occasionally be conducted outdoors, the majority of work is performed indoors. Risk of injury in this type of work should not be overlooked.

This is a safety sensitive position that requires drug testing.

Contacts :

Contacts are primarily with the immediate supervisor and employees within the warehouse and generally involve the routine exchange of information.

Routinely communicates with vendors and contractors.

Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.