Job Description
Job Description
We are currently seeking a Service Manager to execute commercial service work throughout the company’s portfolio. This includes, but is not limited to, coordinating routine and emergency service calls, selling and executing maintenance and service agreements, and helping to develop the service line of business at Berg Enterprises, Inc.
This position reports directly to the Chief Operating Officer and is considered an entry-level position. Specific HVAC, mechanical, or construction experience is not necessary, but strong communication and customer service skills are required.
Responsibilities.
Be the point of contact for any service manager work
Schedule technicians accordingly and track all service appointments
Manage invoices and track finances
Keep the Commercial Service Department organized
Be a liaison within the company
Develop new opportunities, people, and processes
Recommendations.
Excellent interpersonal and customer service skills
Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Proficiency with Google Workspace, Salesforce CRM, and other business management software
Compensation.
We offer competitive compensation, medical, dental, vision, and a host of other benefits.
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