At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care.
Customers and their patients are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include :
- Medical, dental, and vision insurance, available on first working day
- 401(k), eligibility after 30 days of employment
- Employee stock purchase plan
- Tuition reimbursement
- Development opportunities to grow your career with a global company
Position Summary
The pharmacy technician is to service the needs of our patients by educating them on products and services’, listening to concerns / addressing issues, processing orders for pharmacy customers.
Essential Tasks
- Ability to answer hi-volume in-bound calls via an automated phone system.
- Ability to make outbound calls to patients and referrals as necessary.
- Respond quickly and professionally to customer telephone questions and concerns.
- Gather Patient demographics and billing information as needed to complete requested orders.
- Process orders using Enterprise Rx.
- Resolve insurance denials with insurance companies. Follow-up with patient.
- Maintain customer records by updating account.
- Establish and maintain patient profiles, including lists of medications taken by individual patients.
- Order, label, and count stock of medications, chemicals, and supplies, and enter inventory data into computer.
- Receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs and shortages.
- Counting, pouring, measuring and weighing tablets and medications, mixing medications.
- Any other tasks assigned by supervisor or manager.
Must possess excellent communication skills and the ability to practice proper phone etiquette.
Working knowledge of Microsoft Office, particularly Word and Outlook.
Provide feedback to Group Team Lead regarding issues with accounts.
Conducts routine tasks as directed; works under clearly defined guidelines
Contributes to specific objectives and outcomes as directed.
Qualifications
Basic skills with moderate level of proficiency. Consults with senior peers on non-complex projects.
1-2 years pharmacy technician experience
National license pharmacy technician, State licensed pharmacy technician
High School Diploma
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