Team Member Care Administrator

About Oshkosh Defense, an Oshkosh company

Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems.

We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.

The Team Member Care Administrator will be responsible for processing payroll accurately and on time, while providing high-level customer service.

This role will collaborate with team members, Defense leadership, UAW leadership, COEs, process-owners, and third-party administrators to deliver an experience that reinforces our People First Culture and promotes overall team member well-being.

YOUR IMPACT :

These duties are not meant to be all-inclusive and other duties may be assigned.

Payroll Processing : Accurately process payroll for all team members on a bi-weekly basis, including coding changes in our timekeeping system, weekly payroll reports, payroll audits, pay changes, holiday pay, mass pay changes, and bonuses.

Ensure timely and accurate payroll submissions.

Record Keeping and Reporting : Maintain accurate payroll records and team member information, including processing payroll adjustment forms, managing personnel files (filing and file creation), and pay adjustments.

Generate and distribute reports for HR department and other ad hoc requests as needed. Assist with internal and external payroll audits, providing necessary documentation and explanations.

Problem Resolution and Employee Support : Provide front-of-office general HR support to team member inquiries. Address and resolve any payroll-related issues or discrepancies in a timely and efficient manner.

Provide excellent customer service to team members, HR team, and leaders regarding payroll inquiries and issues, ensuring their needs and concerns are addressed promptly and effectively.

Team Member Care : Support the overall Team Member Care program, focusing on team member well-being, including mental, physical, and emotional health.

Participate in and contribute to projects aimed at improving team member well-being.

Continuous Improvement : Be the voice of the customer by channeling feedback from team members and leaders to drive continuous process improvement and create better team member experiences.

Additional Duties May Include : Mass data changes, Workday contingent worker entry, new hire orientation, production recruitment, cross-training in other Team Member Care areas such as leave of absence and team member movement, and other miscellaneous Human Resources projects as needed.

MINIMUM QUALIFICATIONS :

Bachelor’s degree in Business, Human Resources, or a related field.

One (1) or more years of relevant experienced in HR or customer care.

STANDOUT QUALIFICATIONS :

Experience using people technology.

Previous experience with payroll support and administration within a manufacturing environment.

Demonstrated passion for serving team members.

Exceptional customer service and relationship-building skills.

Ability to problem-solve and develop continuous improvement solutions to better serve team members.

WHY OSHKOSH?

Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees’ success through various skills and training opportunities.

Named one of the World’s Most Ethical Companies™ by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the 15k+ team members around the world who embody them.

We put people first. We do the right thing. We persevere. We are better together .

Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our reception desk by phone at +1 (920) 502.

3009 or our talent acquisition team by email .

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations.

Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.

S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.