If you love to cruise with Carnival Cruise Line, this is the perfect position for you! Carnival specializes in fun, laid-back, family-friendly cruises.
Carnival Cruise Line offers some of the lowest pricing in the industry, particularly on short three- and four-night Carnival Caribbean cruises.
This makes this position fun and exciting as you create lasting memories for those who love to sail with Carnival. Key Responsibilities Client Consultations : Consult with the client to understand what they anticipate their experience to be on their cruise.
What do they want to enjoy while on their cruise? What destinations do they want to visit? What do they want to do while onboard?
Understand their budget and stay within that budget. Recommend destinations and accommodations. Cabin type Beverage packages Excursions Stay up to date on Carnivals destinations and the special pricing that may apply to your guest.
Travel Planning : Coordinate their flights to and from the port, and any hotel stays needed before their sailing. Ensure all the transfers that are needed are in place.
Book all excursions Advise the required travel documents needed to cruise and to disembark at ports of call. Customer Service Provide excellent customer service by addressing client inquiries, concerns, and special requests promptly.
Handle unexpected issues or changes to travel plans with efficiency and professionalism. Assist if any unexpected situations may occur.
Communicate with Carnival Cruise Line to de-escalate the situation Explain the importance of having travel protection It offers financial protection against unforeseen events such as trip cancellations, medical emergencies, lost luggage, or travel delays.
Without travel insurance, you risk significant financial loss if you have to cancel your trip due to illness, severe weather, or other unexpected circumstances.
Sales and Marketing : Promote Cruises and Corporate event packages to attract new clients. Market on Social Media and other forms of marketing to promote your business Benefits and Perks Travel Discounts Travel Agent liability insurance provided FREE dedicated website All training provided for FREE Work from home Set your own schedule FAM (familiarization) provided with most certifications Powered by JazzHR