Assistant Customer Service Manager (Sanborn)

Tops Markets
SANBORN, NY
Full-time

Job Description

Starting Rate : $ *Rates of pay are determined by previous experience and labor contract seniority*

Our front end is the last place our customers visit, their final point of contact during their shopping trip. It's where we have an opportunity to leave a lasting impression by providing friendly and courteous service as they complete their orders.

What You'll Do :

Provide friendly and attentive customer service as you oversee the day to day operations of the front end and supervise front end associates / cashiers.

You'll cultivate and maintain excellent customer relations and service levels, and ensure a friendly, professional, and well-organized image for the front end, vestibule, and parking lot.

You'll handle selection, training, development, and scheduling of cashiers / front end associates, and ensure proper product handling and that all legal / regulatory aspects of the front end are followed ( alcohol / tobacco sales, WIC, food stamps).

Job Requirements

Skills / Experience Needed :

Ideally, you'll have previous related retail / customer service and supervisory experience. You'll need to be friendly and courteous in order to provide excellent customer service, be able to work in a fast paced environment, and have the ability to read, write, and perform basic math functions.

Excellent communication and organization / prioritization skills, basic computer skills and / or the ability to learn how to operate a cash register, scanner, telephone system, and scale, and the ability to handle money and other forms of payment are also important.

Department Managers will need to be available nights, weekends, and holidays.

30+ days ago
Related jobs
Tops Markets
Sanborn, New York

Provide friendly and attentive customer service as you oversee the day to day operations of the front end and supervise front end associates/cashiers. You'll cultivate and maintain excellent customer relations and service levels, and ensure a friendly, professional, and well-organized image for the ...

Promoted
Valvoline Inc.
Tonawanda, New York

As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center. Provide superior customer service leadership. You'll b...

Guitar Center
Tonawanda, New York

As our Customer Service Manager, you will be responsible managing all sales and margin generating activities of our sales associates, ensuring that the sales floor is properly set and that the staff is properly engaged to provide a great customer experience, all while creating and nurturing our cult...

UB Campus Dining & Shops
Grand Island, New York

HIRING Assistant Managers of Dining Services. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tr...

Mavis Tire Supply
Wheatfield, New York

The Service Manager is responsible for assisting customers with tire selections and under-car repair services needed. Mavis Tires & Brakes at Discount Prices - Automotive Assistants & Service Managers. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be...

UB Campus Dining & Shops
Tonawanda, New York

HIRING Assistant Managers of Dining Services. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tr...

Wegmans
Niagara Falls Blvd

Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduc...

Morgan Stanley
New York, US

Wealth Management - Project Manager, Business Transformation Services – Assistant Vice President (AVP). Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Business Transformati...

IST Management
Broom, CO, US

IST Management is seeking an Assistant Office Services Manager to join the Denver team! The Office Services Assistant manager will be responsible for executing and overseeing on-site services provided in a professional environment. Ideal candidates will possess prior relevant office experience, poss...

200 Old Navy, LLC
5688 ON Great South Bay S/C

Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. As an Assistant Manager, you set the tone for the st...