Reports to : Advocacy Program Manager
Hours : Full Time (40 hours / week) / Exempt
Workplace : Child Advocacy Center (CAC) of San Mateo County
Salary : $68,000 - $72,000 / Year DOE + 5% pay differential for bilingual Spanish / English fluency
Benefits : Healthcare, vision and dental, 20 days accrued PTO annually, retirement plan
CAC Family Advocate Job Description :
This position requires an empathic and pragmatic individual with strong advocacy and counseling skills. Under the supervision of the Advocacy Program Manager, the CAC Family Advocate will coordinate RTS’ efforts to ensure quality clinical and advocacy services to San Mateo County families affected by child sexual abuse.
The primary responsibilities for this position include but are not limited to the following :
- Oversee RTS’ presence at the CAC as a partner agency within the San Mateo County Multi-Disciplinary Team.
- Maintain a positive, professional working relationship with volunteers, clients, the general public, agency staff and community partners.
- Work in collaboration with Advocacy Program Manager in overseeing and scheduling Staff SACs to support youths / families at the Child Advocacy Center (CAC) and for follow-ups.
- Meet regularly with multi-disciplinary team members from other fields (e.g. law enforcement, Children and Family Services, the DA’s office, etc.
for case collaboration and consultation.
- Follow-up with youths / families who are seen at the CAC and the Keller Center (KC).
- Assess immediate needs of families; create family care plan including warm referrals to family partners.
- Provide crisis intervention and psycho-education to non-offending parents and youth.
- Assess needs at the CAC to best provide support to families and to make their time there as comfortable as possible.
- Collaborate with RTS' Counseling team regarding in-take, assessments, and case assignments.
- Provide direct trauma counseling services, accompaniment and advocacy to children, adults and families.
- Collaborate in planning and implementing outreach efforts in San Mateo County.
- Participate in weekly group and individual mentoring.
- Serve on RTS’ 24 hour Crisis Line, including overnights.
- Perform other agency responsibilities as needed.
Program-Specific Qualifications :
- Master's degree in Social Work (MSW) required with a specialization in clinical practice.
- Bilingual Spanish / English speaker required.
- Minimum of 2 years of experience working as an advocate and / or providing crisis intervention for youths and / or families.
- Experience in a supervisory role desired.
- Strong interpersonal and communication skills, oral and written, including ability to listen, clarify, validate, and respectfully challenge.
- Ability to support the skill development of all Staff.
- Strong interest in and commitment to developing and / or expanding trauma-focused counseling and advocacy skills including openness to an eclectic range of interventions for supporting child victim-survivor healing.
- Ability to take initiative, provide leadership combined with openness and patience in learning agency culture.
- Ability to balance autonomy, accountability, and collaboration.
- Ability to manage many projects simultaneously (i.e., multi-task) while attending to detail and quality.
- Ability to effectively outreach to various communities while balancing humility and confidence.
- Must be familiar and experienced with using relationship-based and trauma-informed care.
- Proficient in Microsoft Office (Word, Excel, PPT), Google Suite and other commonly used applications.
General Qualifications :
- Demonstrable commitment to inclusiveness and making the agency’s services accessible to all people.
- Demonstrable commitment to your personal healing as key to working responsibly and effectively with others.
- Demonstrable commitment to developing trauma-focused counseling and advocacy skills.
- Willingness to work flexible hours, including some weekend and evening hours when needed.
- Demonstrable commitment to creating and maintaining a work environment reflective of the agency’s mission and philosophy regarding working relations.
- Perform administrative / operational and maintenance tasks in collaboration with all other staff.
- Ability to balance autonomy, responsibility, and collaboration.
- Strong organizational skills and interest in maintaining a structured, warm, healing-conducive environment.
- Valid California driver’s license, insurance, and reliable access to transportation.
Salary / Benefits :
$68,000 - $72,000 / Year DOE + 5% pay differential for bilingual Spanish / English fluency, DOE. Benefits package includes 20 days of PTO accrued / year, retirement plan, healthcare, vision and dental.
Application Process :
Please submit resume and a cover letter via email to [email protected] clearly labeled Attn : CAC Family Advocate Your Name .
In the required cover letter, please address the complexities in providing services for families that have experienced generational trauma .
Your cover letter should be succinct and not exceed one page. Resumes without a cover letter will not be considered.
We strongly encourage individuals who can represent one or more underserved populations in San Mateo County (e.g., people of color, people who identify as gay, lesbian, bisexual, transgender, people with disabilities, immigrants)
Position open until filled.
RTS is an Equal Opportunity Employer.
About Rape Trauma Services :
Rape Trauma Services (RTS) is a 501(c)(3) nonprofit organization founded in 1995 to address the unmet need in San Mateo County for comprehensive services for survivors of sexual violence and other forms of abuse.
The mission of RTS is to eliminate all forms of violence, with a special focus on sexual assault and abuse. Informed by our understanding of traumatic experiences and cycles of violence, we facilitate healing and the prevention of violence through the provision of counseling, advocacy, and education.
RTS promotes and adopts policies, practices, and social values rooted in fairness, equity, and inclusiveness. We make our services accessible to all residents by minimizing economic and cultural barriers to participation.
Services are free and delivered with linguistic and cultural competence.The major service components of RTS include the following :
- 24-hour confidential crisis line
- Crisis, Short-term, and Long-term Counseling
- Individual and Group Counseling
- Advocacy & Accompaniment
- Prevention Education, Community Outreach and Professional Training