Medical Assistant / Medical Liaison

University Physicians' Association
Knoxville, TN, US
Full-time

Job Description

Job Description

Description :

University Physicians’ Association is seeking qualified applicants for a Medical Assistant / Medical Liaison position at University Executive Health and Wellness.

Candidates must be detail-oriented and able to work under concierge centered office practice. This position will work closely with physicians to provide a seamless patient experience at a high level of patient care within a highly efficient system.

Job Responsibilities :

  • Maintain efficient patient flow of clinic
  • Check in patients obtaining accurate vitals, reviewing medical histories, and medications
  • Accurately document appropriate patient visit information in EMR
  • Accurately document any patient communication in EMR (phone messages, patient portal messages and provider messages)
  • Accurately E-prescribe prescriptions as directed under direct supervision of physician
  • Communicate effectively with patients and act as liaison between patients and physician
  • Maintain exam rooms with appropriate supplies
  • Answer patient phone calls and questions per physician protocol
  • Assist with scheduling outside tests and referrals as requested per physician
  • Assist with scheduling surgeries and obtaining authorization as required
  • Follow-up with patients on test results and after surgeries (provider-patient letters)
  • Complete FMLA forms as directed by physician
  • Obtain authorization for medications not listed as formulary
  • Maintain clean and safe environment in clinic area and examination rooms utilizing basic standards and procedures as set forth by OSHA
  • Maintain and sterilize equipment following OSHA protocols
  • Respect and maintain dignity of all patients
  • Inventory clinic supplies on a regular basis maintaining adequate supply for efficient patient flow
  • Assist physician with in-office procedures and other patient related activities as requested
  • Participate in staff meetings and educational activities as required
  • Other duties as requested by Office Supervisor

If you are looking for a career that offers a great culture to grow and learn while using your passion for patient care, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes :

  • Medical, Dental, and Vision Insurance
  • 401(k) with company match and immediate vesting
  • Short-term and Long-term disability
  • Life insurance
  • Critical Illness
  • Flexible Spending Accounts
  • Health Savings Account with Employer contribution
  • PTO, Sick leave, Bereavement leave
  • Employee Assistance Program
  • Fitness Centers

Requirements :

  • Ability to multi-task
  • Strong communication skills
  • Time management and organizational skills
  • Attention to detail
  • Two years medical office experience (experience in guest experience, customer service, patient relations are a plus)
  • 1 day ago
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