Own Your Expertise, And Your Future
At Capital Electric, we embrace what makes us unique. As a company with local roots and global reach, we thrive on the diversity of our associates and the different ways each of us contributes to our success.
What keeps us at the forefront of progress? Our people. No matter where they work or who they are, we trust in their individual skills and qualities and give them everything they need to reach their full potential.
Summar y :
An Inside Sales Associate is responsible for maintaining, identifying and growing customer base, providing consistent and superior customer service, increasing product sales and margin, and follow up on all accounts.
Responsibilities :
- Job focuses Residential Contractors & Home Builders.
- Enter orders from POs and email requests.
- Follow up on deliveries and backorders.
- Provide material quotes and product information.
- Work closely with the outside sales team to set up builder take offs, manage changes, and assist in negotiations of contracts.
- Provide contracted costs and pricing to the Rebate team.
- Customer education promotes add on and upgraded product sales.
- Support purchasing department by identifying and communicating inventory recommendations specific to builder needs.
- Participate in product and software training.
- Offer exceptional customer service, resolve complaints or problems with orders in a timely and professional manner according to company protocol.
- Blueprint reading and Lighting take- offs.
Minimum Qualifications :
- High School or GED.
- Proficiency in Microsoft Word, Outlook and Excel.
- Experience with Eclipse software a plus.
- Solid customer service background.
- Reliable, responsible, and great work ethic.
We offer excellent training, career advancement opportunities, and a competitive compensation package to include vacation time, sick time, full health benefits, 401(k) and more.
Capital Electric is an EEO Employer.
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