Certified Medical Assistant

Job Description

Job Description

Weekly / Monthly Responsibilities

Keep exam rooms clean, organized, stocked, and compliant with infection control standards.

Assist the Clinical Manager with special projects, including EHR initiatives and reporting tasks.

Daily / Weekly Responsibilities

Provider and Schedule Support

Maintain regular communication with providers regarding office and rounding schedules.

Adjust patient appointments as provider availability changes.

Track upcoming provider schedules and vacations; proactively update the business office, front desk, and NP schedulers.

Pre-Visit and EHR Preparation

Prepare patient charts in the EHR ahead of visits.

Contact patients to confirm lab work is completed and recorded in the system.

Request and organize records from hospitals, physician offices, imaging centers, and specialists.

Clinical Communication

Relay patient inquiries from voicemails and patient portals to providers.

Partner with the NP scheduler and providers to prioritize appointments based on clinical needs.

Results and Orders Management

Review incoming labs, reports, and orders in the EHR daily.

Escalate urgent or critical results immediately to providers.

Ensure timely follow-up and documentation for all results.

Manually enter labs not received electronically.

Create lab requisitions and procedure orders as needed.

Access and print records from hospital portals.

Diagnostics and Follow-Up

Schedule diagnostic imaging (CT, MRI, ultrasound) and obtain prior authorizations.

Track and confirm receipt of imaging results.

Order and monitor Aranesp / Procrit per protocol.

Admit patients to the hospital when required.

Coordinate dialysis referrals and specialty care referrals.

Communication and Phone Management

Record and update the daily voicemail greeting with instructions for patient inquiries.

Document all phone conversations in the EHR.

Answer, transfer, and manage incoming calls appropriately.

Appointment Management

Schedule appointments, recalls, and maintain accurate patient demographics in Allscripts PM.

Cancel or reschedule appointments as needed and monitor schedules for accuracy.

Manage overbook and add-on appointments.

Prescription Management

Process prescription refills through eScribe.

Submit new prescriptions electronically as directed.

Overview

Certified Clinical Medical Assistants must maintain active certification in compliance with current government regulations related to Electronic Health Record (EHR) usage. In this role, the CMA provides support to physicians during rounding and rotations, assists with clinical inquiries from patients, staff, and providers, and collaborates closely with the Nurse Practitioner Provider (NPP) and Clinical Manager. The CMA will also provide support to DPC as needed.

Comprehensive health insurance (401k, Vision, Dental, Long term disability)

Generous PTO and Sick leave

Life Insurance Policy

Bonus Structure (Not built out yet but coming soon)

3-5 Must Have Skills / Qualifications

• Must have an active CMA Licencese
• Knowledge of Electronic Health Record (EHR) systems and compliance standards.
• trong clinical and patient care skills, including vitals, lab preparation, and basic testing.

Nice to Have Skills

Previous experience in a multi-specialty or hospital-based clinic .

Knowledge of prior authorizations , referrals, and insurance requirements.

Familiarity with lab and diagnostic test ordering workflows .

Soft Skill / Attribute Requirements

Communication - Ability to clearly and compassionately communicate with patients, providers, and staff.

Empathy and compassion - Showing care and understanding when working with patients who may be anxious or unwell.

Teamwork - Collaborating effectively with providers, nurses, and administrative staff.

Core Hours : 8 : 30 am - 4 : 30 pm (30 Minutes for lunch)

Location : Independence, MO 64057

For California Applicants :

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?