Technical Product Manager - Automated Renewals

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group.

We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

Interested in this role You can find all the relevant information in the description below.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results.

We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality.

Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Essential Job Functions And Responsibilities

• Leads a cross-functional team to define a product vision and strategy, product roadmap, and requirements for success for Insurance Process Automation - Renewal.
• Collaborates with key stakeholders to define business objectives, facilitate sprint activities, and create and communicate requirements that translate business needs into strategic business and technology initiatives.
• Ensures a customer-centric and data-driven approach to identify and advocate for iterative deliverables with measurable outcomes.
• Collaborates with key stakeholders on user adoption strategies and progress on product adoption.
• Creates and maintains training materials as needed to assist in product adoption.
• Monitors usage, assesses user data, and identifies opportunities to increase usage and improve user experience.
• Creates and maintains an actionable and prioritized backlog.
• Serves as the liaison between the product owner, delivery team, and key stakeholders.
• Participates in or facilitates all agile ceremonies (e.g., standups, planning, retro, etc.).
• Instill Product Mindset with a balanced team approach :
• Ability to breakdown complex problems into simple solutions focused on important customer needs.
• Focus on data-driven approaches to solving problems and validate solutions.
• Develops and maintains relationships across the business.
• May be tasked with coaching, mentoring, or pairing with other Product Managers.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Job Requirements

Education : Bachelor's Degree or equivalent experience.

Field of Study : Information Technology, Business or a related discipline.

Experience : Generally, 3 to 5 years of related experience. Demonstrated knowledge of and experience managing product development and development methodology - ideally Extreme Programming.

Experience with Lean and User-Centered Design methodologies a plus. Experience in insurance industry is also a plus.

This job is non-exempt in California and Washington

Business Unit :

Property & Casualty IT Services

Benefits :

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.

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