Customer Support Consultant

This opportunity is only for residents of, Alabama, Michigan, Mississippi, and Louisiana. Don't miss out take the first step towards an exciting career with us and apply today!

Now Hiring Customer Sales Associates!

S&A Group is looking for self-motivated, exceptional individuals with excellent work ethics. Our top priority is not only you but also the customers who we serve.

We Offer :

• Hybrid Work : Enjoy the flexibility of working from home while also being a part of our dynamic team.
• Leads : All leads are warm
• Comprehensive Training : Receive thorough training to excel in your role.
• Exciting Global Travel : Explore stunning destinations with all expenses covered.
• Immediate Payment Options : Access your earnings when you need them.
• Performance Incentives : Recognize your efforts with cash incentives.
• Supportive Culture : Join a team dedicated to your success.

Compensation : $50,000 - $65,000 annually based on performance.

Responsibilities :

• Make warm calls to customers who have requested information about our services
• Track sales performance : Monitor monthly and quarterly metrics to meet company goals
• Follow up on leads : Make warm calls to interested customers
• Deliver excellent service : Ensure customer satisfaction and retention
• Manage accounts : Build and maintain customer relationships for ongoing business
• Cross-selling and Up-selling : Identify opportunities to introduce additional products or services to existing clients, thereby increasing revenue potential and enhancing customer satisfaction through comprehensive solutions
• Problem resolution : Act as a point of contact for addressing customer concerns, resolving issues promptly, and ensuring a positive customer experience throughout the sales cycle

Qualifications :

• Experience working in a customer-oriented atmosphere
• Excellent active listening, interpersonal, and communication skills
• Laptop and / or iPad
• High-Speed Internet
• Quiet Work Space

About Us : At S&A, we're dedicated to your professional growth. Join us and benefit from a supportive environment, leadership opportunities, and the chance to develop both personally and professionally.

Compensation :

$50,000 - $65,000 annually based on performance

Responsibilities :

• Conduct outbound calls to customers and clients.
• Assess the unique needs of customers and clients to provide personalized solutions.
• Ensure exceptional customer service delivery and foster strong relationships with clients.
• Effectively manage and update customer accounts.
• Handle incoming calls, addressing inquiries about products, services, and general information with care.
• Proactively follow up on interactions to guarantee satisfaction.
• Resolve customer complaints diligently and accurately to achieve complete contentment.
• Keep customer accounts updated with the latest information as required.
• Collaborate regularly with team leads to remain informed about new products and services.

Qualifications :

• To be considered for the role of Customer Support Consultant, you should ideally possess a minimum of one year of experience in customer service and sales.
• A valid identification is a mandatory requirement for this position.
• The ideal candidate should exhibit strong active listening, interpersonal, and communication skills.
• A high school diploma, G.E.D., or equivalent educational qualification is necessary.
• Previous experience in a customer-facing role will be advantageous for this position.

About Company

At S&A Group, your success is our priority. We have a proven system that provides the training, resources, support, and leadership needed to help you grow professionally, personally, and financially, so you can start living the life you deserve.

Why Work at This Company?

We believe in hiring top talent, working smart, playing hard, and putting our team first. Our commitment is to create better opportunities for clients, team members, and the community.

We foster a family-like environment and seek individuals who share our passion.