Technical Project Manager

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety.

The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody.

Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities.

The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

The New York City Department of Correction Information Technology Unit is seeking a candidate to serve as a Technical Project Manager.

The ideal candidate is a highly organized and focused Project Manager with the ability to manage a wide range of complex technical projects.

The selected incumbent will manage projects from beginning to end; define project objectives; develop and maintain project plans;

create risk mitigation and communication documents; identify and document detailed technical and functional requirements including process flows and data sources.

The incumbent will evaluate the needs of the Department and recommend cross-departmental innovative solutions; will work closely with the development, network, infrastructure and database teams to design, plan and implement technical solutions including leading and directing project resources through to implementation.

In addition to using traditional project methodologies and best practices throughout all phases of the IT project lifecycle, where appropriate, the Technical Project Manager applies their experience with specific and / or emerging technologies and non-standard IT projects to identify patterns and make recommendations on approach, methodologies, and policies.

Typical duties for this position will include but are not limited to :

• Perform project leadership functions, such as preparing project plans, specifying release candidates, monitoring and reporting on project progress, highlighting risks against the plan and desired solution, and mentoring team members;
• Communicate frequently with all project stakeholders to provide project status, risk analysis, technical recommendations and resource constraints that may impact strategic direction;
• Create, manage and update release schedules that cover the tasks, resource allocation and the overall project timeline;
• Provide subject matter expertise to the team throughout the software development life cycle by acting as the liaison to the respective design, development, quality assurance and support teams;
• Create business requirements documents, user stories and use cases to support application development requests;
• Work with QA teams and contribute to testing activities including smoke testing, functional, regression, system testing, integration and UAT testing;
• Troubleshoot production issues and support triage, reporting and correction of production software.

Minimum Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and / or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and / or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and / or domain; or

4. Education and / or experience which is equivalent to "1", "2", or "3" above.

Preferred Skills

• Strong technical and project management skills
• Solid understanding of SDLC, programming, databases, network and infrastructure
• Strong skills in Microsoft Office including Project, Visio, Word and Excel are required.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

For more information, please visit the U.S. Department of Education’s website at https : / / studentaid.gov / pslf / .

Residency Requirement

New York City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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