Case Coordinator Supervisor

Who We Are Looking For :

Are you the Case Coordinator Supervisor we have been looking for? JRI's FOCUS Program provides temporary emergency shelter, diversion services, case management, and stabilization services to families in southeastern Mass.

who are homeless or at-risk of becoming homeless. FOCUS utilizes a collaborative, strength-based approach with the families by applying motivational interviewing and trauma-informed care.

FOCUS supports the family's efforts in battling the effects of poverty and homelessness while searching for permanent housing.

JRI Provides The Training So That :

• YOU will be responsible for the supervision of case management personnel.
• YOU will work with case managers to provide support services to homeless families in the Taunton, New Bedford, Fall River, and Attleboro areas.
• YOU will facilitate case reviews with case managers with a primary focus on Housing First - housing placement for clients in shelter.
• YOU provide case management to ensure families' needs and goals are being addressed.
• YOU will exhibit positive leadership, and be responsible for orientation, supervision, professional development and evaluation of case management personnel.
• YOU will be responsible for conducting biweekly / monthly individual supervision, implementing program policies and procedures, providing support & direction to all program staff, and establishing and maintaining appropriate, positive working relationships with staff and clients.

Why JRI?

• Be who you are! JRI is strongly committed to providing an inclusive, diverse and welcoming environment for our employees and the people we serve.
• We offer a $2,000 bilingual bonus to new hires who speak a second language other than English!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4,000 per year and discounted tuition rates to select partnership colleges and universities!
• Wellness benefits including access to employee resource groups (including multicultural affinity groups, LGBTQ+ advocacy, employee engagement groups, etc.

self-care resources, and an Employee Assistance Program.

Generous paid time off up to 19 days for full time employees in your first year and much more!

Requirements :

• High school diploma required. Applicants with a Bachelor's in Human Services field preferred.
• Applicants with at least 3 years supervisory experience are preferred.
• Applicants should have experience working with homeless population.
• Applicants with experience with state departments (e.g. DHCD, DTA, and DCF) and Homeless Management Information Systems are preferred.
• Applicants must have a valid driver's license, access to a reliable vehicle, and be able to provide families with transportation if needed.
• Background and driving record checks will be performed.

JRI is strongly committed to providing an inclusive, diverse and welcoming environment for our employees and the people we serve.

Persons from diverse backgrounds including women, communities of color, the LGBTQ community and people with disabilities are encouraged to apply.

JRI is an equal opportunity employer.

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