Program Coordinator, Education Department

Who we are looking for :

ASCO has a fantastic opportunity for a high-performing Program Coordinator to successfully contribute and support the Education department in the implementation and facilitation of ASCO Advantage Programs.

If you are looking for an exciting opportunity to utilize your planning and logistical skills while collaborating with medical professionals, then we want to hear from you!This position is hybrid, with a primary location in Alexandria, VA.

We anticipate the hire to be onsite approximately 1-2 days per week.

Responsibilities

• Support all aspects of the development and implementation of ASCO Advantage programs, choosing among established solutions to best address situations
• Lead orientation calls with faculty prior to course execution; provide direct onsite and / or virtual logistical support to volunteers including final presentation materials, troubleshooting technical issues, and sharing proper tools and best practices
• Utilize slide templates to format and edit content within existing project parameters as slides are received from ASCO Advantage volunteers, and format and upload supporting teaching and learning resources as needed
• Follow established standards and make concrete, procedural improvements for in-person live events, online education, and other related materials
• Create internal timelines and SOPs for staff assisting in ASCO Advantage course execution, send and manage calendar invites for internal staff and external volunteers to confirm expected time commitments for in-person and virtual presentations
• Provide direct support to faculty members including assistance with invitation follow up, call scheduling, and hotel / travel arrangements
• Combine and edit presentation videos and audio for use in hybrid ASCO Advantage courses
• Provide direct onsite support to attendees participating in ASCO Advantage programs as needed, including assistance with registration and on-site materials
• Provide exemplary customer service in all interactions across ASCO Advantage in person, by e-mail, and by phone

Required Education and Experience

• Bachelor's degree in an appropriate area of specialization
• 2 3 years of comparable administrative and customer service experience
• Proficiency in Microsoft Office applications; openness to embracing new technology
• Familiarity in administrative scheduling support including coordinating meetings and / or events logistics

Preferred Education and Experience

• Programmatic and / or administrative support experience within a nonprofit environment
• Previous experience with video editing software

Competencies

• Enthusiasm, good judgment, and excellent communication skills (listening, verbal, and written)
• Strong customer service skills
• Self-managed with proven skills to use initiative, time management, and organizational skills to prioritize work to deliver results with attention to detail
• Professional demeanor and presence including the ability to handle confidential information
• Strong interpersonal and relationship-building skills; team-oriented approach

ADA / Physical Requirements

Extended periods seated or standing at a desk.

High use of computer and other office technology equipment.

Travel

6-10 days / yr

Generous Benefits Package :

• Hybrid Work Environment
• Open Leave Policy
• Paid Family Leave
• 13 Paid Holidays per Calendar Year
• Staff Appreciation Days
• 401(k) : 7.5% Employer Contribution
• Medical / Dental / Vision
• Employee Assistance Program
• Fertility and Family Forming
• Healthcare Concierge
• Flexible Spending Account(s)
• Healthcare Savings Account
• Disability and Life Insurance

The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

At ASCO, our goal is to foster and encourage a diversity of thought, experience, and background in our workplace. Our organization’s culture is multi-dimensional, and we encourage our employees to leverage their unique perspectives and ideas.

BenefitsFidelity 401(k) Retirement PlanEmployees become eligible to defer their salary within their first month at ASCO; employees who do not make a deferral election will be automatically enrolled at a rate of 6% (employee can opt out).

Employees are immediately eligible, upon hire, to begin receiving the ASCO 401(k) plan contributionsASCO contributes 7.5% of earningsFour-year vesting schedule based on employment anniversary : 25% on one-year anniversary, 50% on two-year anniversary, 75% on three-year anniversary, and 100% on four-year anniversary, Medical Insurance BenefitsEmployees and eligible dependents (spouse / domestic partner and children) are eligible for coverage on the first day of the month following their hire date.

Employee contributions to premium costs are minimal.CareFirst Blue Cross / Blue Shield Health InsuranceOne POS Plan and one POS plan with an HSAAll Plans include medical, prescription drug, and vision benefits, Delta Dental Insurance Includes orthodontiaHealth & Wellness BenefitsASCO pays 100% of the premiums for the benefits listed below.

Benefit eligibility begins on the first of the month following hire date : Short and Long-Term Disability Insurance provides 60% salary (up to a maximum of $10,000 / month) for qualified injury or illnessLife Insurance benefit is two times annual base salary up to a maximum of $200,000Employee Assistance Program (EAP) service providing up to six counseling sessions, as well as referrals for work / life, legal, and financial servicesLeave BenefitsFlexible time off - employees can take the time off that they need as long as the employee meets their work deliverablesPaid Family Leave - eligible employees may take up to twelve (12) work weeks of Paid Family Leave during a rolling 12-month period for a qualifying reason13 paid holidays in which offices are closed for businessFor 2024, ASCO is closed for Staff Appreciation Days between Christmas and New Year'sAdditional PerksTransportation Subsidy ASCO pays for parking on-site or provides up to $165 / month for mass transitSupplemental life and long-term disability insurance available annuallyCompensationASCO’s pay philosophy is to maintain a fair and competitive compensation program that is market-based, tied to performance, and aligned with ASCO’s core values.

ASCO’s goal is to keep pace in the marketplace by paying competitively to attract, hire, and retain the most qualified professionals.

Our salary program features job families that allow for the identification of functional knowledge-based professional specialties.