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Virtual Support Representative

Virtual Support Representative

ValueAdd Research and Analytics Solutions LLPOzark, MO, us
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Job Description

This is a remote position.

ValueAdd Research and Analytics Solutions LLP is seeking a Virtual Support Representative to join our team. This role will be responsible for providing virtual support to clients and customers, ensuring their needs are met in a timely and professional manner.

Location : United States (Remote)

Responsibilities :

  • Respond to customer inquiries via email, chat, and phone
  • Provide technical support for software and services
  • Troubleshoot issues and provide solutions
  • Maintain accurate records of customer interactions
  • Collaborate with team members to improve processes and procedures

Qualifications :

  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Previous customer service experience preferred
  • Proficiency in Microsoft Office and other relevant software
  • Experience :

  • 1-2 years of experience in a customer service role
  • Experience working in a virtual support environment is a plus
  • If you are a motivated and customer-focused individual with a passion for providing excellent support, we want to hear from you. Apply now to join our team at ValueAdd Research and Analytics Solutions LLP!

    Requirements

  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Previous customer service experience preferred
  • Proficiency in Microsoft Office and other relevant software
  • Benefits

    Benefits :

  • Competitive salary.
  • Comprehensive benefits package including medical, dental, and vision.
  • Paid time off and holidays.
  • Professional development and training opportunities.
  • Requirements

    Excellent communication skills Strong problem-solving abilities Ability to work independently and as part of a team Previous customer service experience preferred Proficiency in Microsoft Office and other relevant software

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    Support Representative • Ozark, MO, us

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