Job Description
Job Description
Shift Leader
The Shift Leader supervises shifts and / or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.
Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems.
Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities
Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning.
Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.
Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs.
Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
- Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
- Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food / labor costs, restaurant cleanliness, etc.
within acceptable standards, follows all policies and procedures related to shift management.
Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System.
Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.
Key Ingredients
- High School diploma or GED preferred.
- Serv-Safe / Local or State Food Service Certification preferred
- Previous restaurant shift lead experience preferred
Skills : Cash management; planning and organization; effective communication
We use eVerify to confirm U.S. Employment eligibility.
Shift Leader
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Ensures adequate shift coverage for restaurant. Previous restaurant shift lead experience pre...
Shift Leader
The Shift Leader's responsibility is to direct the operation of the restaurant, in the absence of the General and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising team members. The Shift Leade...
Shift Leader
The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business pl...
Shift Leader
The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business pl...
Shift Leader
As the Shift Leader, you would work areas in the operation of a Papa Johns restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Strong knowledge of team leadership and positive conflict resolution. ...
Shift Leader
The Shift Leader's responsibility is to direct the operation of the restaurant, in the absence of the General and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising team members. The Shift Leade...
Shift Leader
As the Shift Leader, you would work areas in the operation of a Papa John’s restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Strong knowledge of team leadership and positive conflict resolution. ...
Shift Leader
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Ensures adequate shift coverage for restaurant. Previous restaurant shift lead experience preferred...
Shift Leader
The Shift Leader's responsibility is to direct the operation of the restaurant, in the absence of the General and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising team members. The Shift Leader is...
Shift Leader
The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. Th...