Search jobs > Newport News, VA > Customer service agent
Job Description
We are seeking a Remote Customer Service Specialist to join our team! You will be responsible for helping customers by providing information and resolving issues.
Responsibilities :
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Requirements
Live in the United States
Have Valid Identification
Pass a Background Check
Qualifications :
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Benefits
Save on gas
Save on time
100% Remote
Requirements
Live in the United States Valid Identification Pass a Background Check Qualifications : Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills
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