Job Description
Job Description
Description :
These job duties apply to both the Ortho, Pain Management and Mental Health clinics :
- Greets patients / visitors at a front desk, information center or office setting.
- Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
- Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients, or make referrals to other sections.
- Obtains updates and files medical records as needed.
- Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
- Ensures arrival of medical records prior to appointment(s).
- Initiates and locates patient medical records as needed.
- Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
- Performs other administrative and clerical duties in support of the medical care and operational support.
- Creates appointment schedules and templates in patient appointment computer system.
- Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
Requirements :
- Education : High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
- Able to type 50 WPM is requierd
- Experience : At least one year of experience in a medical office setting.
- Must have an active BLS through American Heart Association or military program
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