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Call Center Intake Specialist

VirtualVocations
Baltimore, Maryland, United States
Full-time

A company is looking for a Call Center Intake Specialist to manage client interactions for law firms.Key ResponsibilitiesProvide exceptional customer service to callersAccurately input and classify caller informationFollow specific prompts and account instructions to complete intakesRequired Qualifications2+ years of experience in a high call volume environment, preferably in the legal industryAbility to work weekends and holidaysTyping speed of 30 wpm with 94% accuracyProficient in using multiple systems and monitorsHigh-speed internet connection with capability to connect via ethernet

5 days ago
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