Maintenance Director

Description

Join our community as a full-time Maintenance Director, where you can make a lasting impact on the lives of our treasured residents by ensuring their home remains safe, comfortable, and well-maintained.

Position is primarily Monday - Friday, 8 AM to 5 PM. Some evenings and weekends as necessary.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensures residents comfort by responding to work orders in a positive, timely manner.
• Maintains consistent, accurate logs of safety equipment including fire alarms, fire extinguishers, and emergency response system.

Checks equipment according to community's policies and procedures to ensure all are in safe working order.

Monitors electrical systems, mechanical systems, HVAC, plumbing systems, sprinkler systems, smoke alarms, and emergency lights to ensure safe working order.

Repairs or replaces as needed.

• Monitors temperatures of hot water and refrigerators to ensure safety for residents.
• Ensures proper chemical balance in pool and / or spa, if available.
• Paints rooms and touch-ups as needed.
• Maintains an inventory of housekeeping and maintenance supplies in accordance with community's policies. Places orders as needed.
• Monitors and repairs roof, floors, and walls as needed.
• Inspects rooms and common areas on a weekly basis to ensure safety and cleanliness. Logs items that need repair or replacement and completes work in a timely manner according to community's policies and procedures.
• Maintains grounds that reflect an open, welcoming impression to individuals passing by and entering the building.
• Maintains confidentiality of residents personal information in and out of the community and protects and supports residents rights.
• Schedules and assigns housekeepers and maintenance assistant, following community's policies and procedures.
• Screens and selects employees following community's policies.
• Appraises the work of staff under his / her supervision that is reflective of the employees strengths and provides expectations for needed improvement as necessary.
• Provides final inspection of residents apartment before move-in to ensure all appliances, heater, air conditioner, light bulbs, tub / shower and toilet are in working order.

Ensures cleanliness of carpets, walls, floors, cabinets, and appliances.

• Maintains a professional appearance by wearing clean, pressed uniform and a demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
• Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.
• Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and / or Host / Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.
• Performs all other duties as assigned or required.

Managerial Breadth / Scope of Job : Directly supervises housekeepers and maintenance assistant. Responsible for ensuring contractors and subcontractors are performing work in accordance with contracts.

Qualifications

Knowledge / Skills / Abilities

Knowledge of local, state, and federal regulatory systems for safety and facilities management.

Knowledge of housekeeping cleaning principles and procedures.

Ability to make minor and major repairs and paint.

Interpersonal skills to communicate with residents and staff.

Must show compassion and genuinely care for the elderly.

Must be knowledgeable of the policies and procedures of MSDS sheets on hazardous materials and able to explain to staff.

Ability to train staff and residents in fire safety and emergency preparedness.

Must be able to lead a team and prioritize workload as emergencies arise.

Must be able to effectively communicate with vendors, contractors, and emergency personnel.

Knowledge of use of hand tools, tractors, lawn equipment, carpet cleaners, and other housekeeping and maintenance equipment.

Ability to use Microsoft Office Suite and other software appropriate to maintenance and housekeeping.

Must maintain a current driver's license and comply with all requirements of Bethesda's Auto Policy.

TELS Masters Course completion within 30 days of hire date.

Demonstrates a SERVANT heart and attitude by following our Mission Statement.

Education / Experience : High school diploma or equivalent required. Previous experience in a health care setting is preferred.

Previous management experience is preferred.

Working Environment / Physical Requirements : Moderate physical activity is required by handling objects up to 50 pounds occasionally and / or up to 20 pounds frequently.

Must be able to bend, stoop, and manage bulky objects. This position requires working and driving in inclement weather, being on call 24 hours a day, and responding to emergencies in a timely manner.