Job Description
Job Description
Job description
The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties.
The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent Care experience.
Responsibilities :
- Greet patients and provide instructions to all visitors in a polite and professional manner
- Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing / collection processes
- Maintain the readiness of the Piedmont Urgent Care reception area
- Perform clerical tasks and adhere to established policies and procedures
- Determine and collect each patient’s financial responsibility
- Assist the practice manager and other staff as required
- Provide overall support for Physicians and office operations
- Obtain and document patient history
- Understand and enforce standard healthcare regulatory requirements
- Collect and maintain all patient and business documents while maintaining confidentiality
- Perform office procedures including all general administrative duties
- Document Electronic Medical Record (EMR) all medical interventions
- Assure HIPAA and OSHA compliance
- May be asked to travel to nearby Piedmont Urgent Care locations to support the staff
Minimum Qualifications :
- High school diploma or equivalent.
- Prefer at least one year experience in a medical office or emergency room setting.
- Urgent care experience preferred, but not required.
- Ability to work 8am to 8pm 3 days / week, rotating weekends and holidays.
- Experience with insurance eligibility and co-pay determination. Certification & experience as a medical assistant a plus, but not required.
INDPUC
Patient Services Representative -Woodstock, GA- 4 day work week!!
Southeastern Rheumatology Alliance is seeking a dedicated and customer-oriented Patient Services Representative to join our healthcare team in Woodstock, GA. The primary responsibility of this role is to provide exceptional customer service to patients and their families by facilitating smooth inter...
Patient Service Representative (PSR)
The Patient Services Representatives is responsible for greeting (checking in and checking out), scheduling patients, and collecting, recording and balancing payments. Patient Service Representative-l. Patient Service Representative-II. Patient Service Representative-lll. ...
Pet Front Desk Lead (Dog Daycare Customer Service Supervisor)
You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Provide impeccable customer service ...
Goodman Dermatology - Front Desk - Woodstock
Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments. Registers new patients and updates existing patient demographics by ensuring the collection of ...
Pet Front Desk Lead (Dog Daycare Customer Service Supervisor)
You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Provide impeccable customer service ...
Intake Specialist (Front Desk - Customer Service)
Excellence in customer service is a must as this role is responsible for providing a pleasant experience for the volunteers by providing a warm friendly greeting, answering any questions, addressing their concerns and providing assistance. This position is the front line of support for the site and ...
Patient Services Coordinator - Front Office
Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven treatments to provide relief and restoration of their normal life. With points of service across the US, we work to create authentic connections with our patients to redefine ...
Pet Front Desk Lead (Dog Daycare Customer Service Supervisor)
You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Provide impeccable customer service ...
Patient Services Representative (Remote: USA) - Fort Stewart, Georgia
Position Summary: Under the general direction of an Operations Manager, the Patient Services Representative (PSR) will work diligently with patients and providers by providing them with solutions and answering general customer service inquiries which could include insurance verification, billing inq...
Front Desk Sales Representative
Becoming a great ambassador & promoter of Workout Anytime, our brand, our clubs, and our services. ...