PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work to create authentic connections with our patients to redefine recovery.
Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven treatments to provide relief and restoration of their normal life.
OVERVIEW
As a PSC you will interact and build relationships with patients, insurance providers, and medical professionals to create streamlined scheduling and financial workflows.
Daily tasks could include processing insurance verifications, managing prior authorizations, and following up on physician referrals.
A patient-centered mindset and the ability to work autonomously will elevate your success in the role.
Your Responsibilities as a Patient Services Coordinator
- Reconcile patient payments and units billed while following HIPAA guidelines
- Follow appropriate processes for Insurance Verification and / or benefits management
- Obtain authorization and / or prior authorization
- Over the counter collections and reconciliation of all charges weekly and monthly
- Maintain relationships with patients, providers, clinicians, and internal operational departments
What You Will Get
In addition to the standard benefit offering, you can expect to receive
- Competitive compensation with ability to earn performance-based incentives
- Professional development through strategic internal platforms
- Potential for career progression with a nation-wide company
- Fitness incentive, insurance benefits, employee assistance program, paid time off and extended illness bank
Qualifications
- PT Solutions requires at minimum, a High School or GED diploma. Submission of diploma for the highest level of education obtained will be required.
- 1-2 years of customer service experience (experience with healthcare preferred)
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