Network Engineer III-DOCSIS

Midcontinent Communications (Midco) seeks a Network Engineer III - DOCSIS in Sioux Falls, South Dakota. This position requires travel by car less than 10% of the time around ND, SD, MN and other Midco service areas as needed.

KEY FUNCTIONS :

• Design, build, maintain and support Midco’s DOCSIS and PON access network.
• Provide expert level support of Midco’s Access Networks by engaging advanced knowledge of DOCSIS and PON network delivery systems over Fiber and HFC access networks.
• Provide support for multiple projects or aspects of the Fiber and HFC access networks.
• Assist Field Operations with problem resolution on DOCSIS and PON networks.
• Deploy, configure, and maintain DOCSIS CMTS, RPHY, Aggregation switches, PON OLT, and R-OLT network hardware.
• Perform network upgrades on all managed equipment including customer CPE.
• Create Visio drawings of network architecture and configurations.
• Ensure that access networks are in compliance with company, departmental and FCC regulations, policies, and procedures, and conduct technical audits as necessary to monitor compliance.
• Ensure that services are operated and maintained in a manner consistent with the requirements of the services carried on the access networks.
• Engineer and perform any testing and design processes required to expand and implement new spectrum into our access networks.
• Manage customer allocation and tracking of spectrum and service segmentation to ensure customers are receiving their subscribed service and performance expectations.
• Keep management up to date of engineering activities, issues, and progress.
• Serve as a liaison between your team and other departments; build and maintain strong, collaborative, and productive working relationships.
• Assist with resolving outages quickly and completely, while providing optimal internal customer service.
• Assist in developing specifications and parameters for the design of access networks.
• Coordinate effective testing programs with the Technology Group and Field Operations.
• Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
• Compile timely, comprehensive, and accurate reports as requested.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES :

• Lead technical projects / upgrades / deployments.
• Provide feedback to management and principal levels for improving process and / or engineering. Mentor less senior engineers and technicians.
• Provide documented training and train teams members and other groups such as NOC and NIS. Create efficiencies through scripting - Bash, Python etc.

Serve as reliable escalation party within team.

• Provide input for future budgeting.
• Support the mission, vision, and values of Midco. Adhere to and actively follow Midco policies, customer privacy guidelines, and procedures.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
• Perform other duties as assigned.
• Must have proof of legal authority to work in the

EDUCATION AND EXPERIENCE :

Required Education :

• A Bachelor's degree ( or foreign equivalent) in Electrical and Computer Engineering, Network Engineering, Information Systems, Computer Engineering, or a closely related field.
• A suitable combination of education, training and experience equivalent to the required degree is also acceptable.

Required Experience :

A minimum of 2 years of experience as a Field Support Engineer, or Network Engineer, or similar title in network engineering in cable telecommunications, which includes experience as a Network Engineer for an Internet Protocol Television (IPTV) / Digital Television (DTV) system.

Interested candidates should apply online at . This position is for full-time employment by Midcontinent Communications (Midco) for employment in Sioux Falls, South Dakota with travel by car less than 10% of the time around ND, SD, MN and other Midco service areas as needed. EOE.

LI-DNI