Customer Experience Associate

Job Description

APPLICANTS / ASSOCIATES TENTATIVELY SELECTED FOR A TDP WILL BE REQUIRED TO SUBMIT TO URINALYSIS TO SCREEN FOR ILLEGAL DRUG USE PRIOR TO APPOINTMENT / SELECTION."

Under general supervision at a warehouse management system (WMS) distribution center, performs a variety of skilled warehousing duties in either receiving, storage, order selection or shipping.

Will use a VDT / PC to perform select computer applications or determine data available from inquiry screens. May use a forklift, pallet jack or other materials handling equipment (MHE) to include conveyors.

Assists in the training and development of associates.

Job Grade

Career Area

Logistics

Supervisor

Job Qualifications

Education : Completion of high school or the equivalent. Creditable job-related experience may be substituted for the education requirement on a 9-months for 9-months basis.

Experience : Six months progressively responsible general experience plus a minimum of six months specialized experience in receiving, storing or shipping merchandise and processing documents in a mechanized distribution center.

Operation of MHE or motor vehicles is subject to prescribed licensing requirements.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications / Requirements

SUNDAY-THURSDAY 2130-0600 9 : 30 PM- 6 AM

• Must be able to complete and obtain Material Handler Equipment license.
• Able to lift up to 40 pounds, occasionally 70 pounds in order to consolidate replenishments.
• Able to learn JDA WMS and RMDS to work distress, stock, arrange and rotate warehouse items in accordance with standard operating procedures.

Salary Minimum

$20.41

Salary Maximum

$23.80

Major Duties

Performs independent work tasks in either receiving, storage, order selection or shipping to meet assigned requirements.

Uses a VDT / PC to access and use the various applications to include requirements for maintaining accurate item / location balances.

Provides guidance and assistance to associates in accomplishing assigned work requirements.

Receiving : The work may be involved with physical receipt of merchandise, accurate counting of items, completion of receiving worksheets and monitoring placement of putaway tickets on items scheduled for movement.

Storage : The work consists primarily in the putaway and replenishment of items to ensure location / balance accuracy and updating of the WMS documents for controlling.

Order selection : The associate will be involved in orders being picked and moved as scheduled to ensure programs are updated.

Shipping : The associate will be responsible for the proper loading / securing of trailers and also for internal movements within shipping to handle transshipment merchandise.

May operate a forklift or other MHE to ensure merchandise movements by picking cycles are accomplished in a timely manner.

May be responsible for ensuring that item / location balances are accurate using various management reports. Also, ensures that file maintenance needs for items are accurate in the computer.

Participates in the taking of periodic and special inventories. Complies with established safety, security, fire prevention procedures and relevant directives.

Performs other duties as assigned.

Job Type

Hourly

Number of Positions Remaining

Job Expires

05-Oct-2024

Benefits Benefits

Health & FSA

RFTRPTINTTFTTPT Medical and Dental Insurance Flexible Spending Accounts Health Savings Account (HSA) Health Reimbursement Arrangement (HRA)

Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day with no waiting period.

For more information regarding medical plans offered, visit .

The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents.

We also offer a dependent care flexible spending account for qualifying day-care expenses.

Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.

Disability & Life Insurance

RFTRPTINTTFTTPT Short-Term and Long-Term Disability Basic Associate Life Insurance Supplemental Associate Life Insurance Personal Accident Insurance Dependent Life Insurance Long-Term Care

We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2 / 3% of your annual pay after a waiting period.

Life insurance is available to associates, their spouse and dependents.

Retirement

RFTRPTINTTFTTPT Retirement (Pension) Plan Exchange 401(k) Plan

The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road.

We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.

The Exchange has an automatic enrollment process for the traditional pension plan for all newly hired and rehired regular full-time associates.

Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.

RFT regular full time RPT regular part time INT intermittent TFT temporary full time TPT temporary part time