We are searching for a General Manager to join our team!
The General Manager is responsible for overseeing all gym operations and ensure exceptional member experiences.
Awesome Company Benefits :
- Paid Personal and Sick Time Off
- Medical, Dental and Vision Benefits
- 401k Plan with Employer Match
- Free PF Black Card Membership
- Upbeat, Team-Oriented Environment
- Consistent Work Schedule
- Training with Growth Opportunities
Essential Duties & Responsibilities :
- Effectively lead, manage, communicate, develop, and train the staff (i.e., Assistant General Managers, Front Desk Associates, Overnight Front Desk Associates, Cleaners, and Trainers)
- Ensure that all issues within the club involving employees and members are addressed in an appropriate, respectful, and timely manner with a plan of remediation
- Create and maintain the Judgement Free Zone
- Actively promote the Planet Fitness brand with local communities
- Ensure accurate and timely daily deposits
- Ensure and monitor compliance with all policies and procedures
- Monitor performance and effectiveness of staff
- Control all inventory, ensuring adequate supplies are ordered, delivered, and available always
- Create and maintain a schedule to fulfill all staffing needs and remain within the payroll budget
- Responsible for self-inspections
- Take all mandatory PF / PFU courses as required as well as in-service training
- Manage all team members to ensure strong communication with the goal of developing effective working relationships
- Provide regular feedback to team members to assist with motivation, performance management, and continued support
- Responsible for being up to date with current company policies and procedures and adhere to them
Qualifications :
- Ability to manage multiple responsibilities
- Solid work ethic with strong decision-making skills
- Self-starter who takes initiative with minimal direction and supervision
- Basic computer, math, and communication skills
- Excellent supervisory skills
- CPR / AED certified (if not, training will be provided by PF)
- Must be 18 years of age or older
- Strong problem resolution skills
- Goal oriented, enthusiastic, and energetic
- Ability to travel to other clubs if needed
- Excellent customer service skills
- Honest, punctuality and reliable
- Strong listener with the ability to empathize
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
- Two years Supervisor or Manager experience in a high-volume atmosphere is preferred
Physical Demands :
- Continual standing and walking during shift
- Continual talking in person or on the phone during shift
- Must be able to lift up to 60 lbs.
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