Search jobs > Lowell, MA > Parts professional
Founded in as Elliott Auto Supply Co., Inc., Factory Motor Parts Co. (FMP) has grown from a small, single location in Minneapolis to over + locations states in over.
FMP is a multi-generational, family-owned company that prides itself on providing premium original equipment and name brand automotive parts, serving as a total resource for professional service centers, dealerships, fleets and wholesale customers.
Factory Motor Parts is looking for an experienced and customer focused Automotive Parts Professional ! This position will answer phone calls to identify customer needs, sell automotive parts, and strengthen the overall relationship between Factory Motor Parts and the Customer.
Additional responsibilities include :
- Looking up auto parts in our FMP parts catalog system
- Process customer orders with high degree of accuracy
- Trouble shoot and make recommendations to meet customer needs
- Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
- Performs other duties as assigned.
Position requires :
A qualified candidate will have previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job. Also Requires :
- Years experience with Automotive Parts
- years previous sales and customer service experience
- Ability to look up parts in parts cataloging systems
- Excellent verbal and written communication skills
- Strong background in mechanics & ASE certification is a plus
An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, K, profit sharing, paid holidays / vacation / sick time, STD / LTD, + much more.
Salary is based on experience and job performance.
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