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Parts Professional

Factory Motor Parts
Lowell, MA , US
Full-time

Founded in as Elliott Auto Supply Co., Inc., Factory Motor Parts Co. (FMP) has grown from a small, single location in Minneapolis to over + locations states in over.

FMP is a multi-generational, family-owned company that prides itself on providing premium original equipment and name brand automotive parts, serving as a total resource for professional service centers, dealerships, fleets and wholesale customers.

Factory Motor Parts is looking for an experienced and customer focused Automotive Parts Professional ! This position will answer phone calls to identify customer needs, sell automotive parts, and strengthen the overall relationship between Factory Motor Parts and the Customer.

Additional responsibilities include :

  • Looking up auto parts in our FMP parts catalog system
  • Process customer orders with high degree of accuracy
  • Trouble shoot and make recommendations to meet customer needs
  • Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
  • Performs other duties as assigned.

Position requires :

A qualified candidate will have previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job. Also Requires :

  • Years experience with Automotive Parts
  • years previous sales and customer service experience
  • Ability to look up parts in parts cataloging systems
  • Excellent verbal and written communication skills
  • Strong background in mechanics & ASE certification is a plus

An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, K, profit sharing, paid holidays / vacation / sick time, STD / LTD, + much more.

Salary is based on experience and job performance.

30+ days ago
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