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Intake Specialist
Intake SpecialistSingleton Schreiber • San Diego, CA, US
Intake Specialist

Intake Specialist

Singleton Schreiber • San Diego, CA, US
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This range is provided by Singleton Schreiber. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00 / hr - $27.00 / hr

INTAKE SPECIALIST

JOB DESCRIPTION : Singleton Schreiber, LLP is seeking an Intake Specialist to work on our fast-growing team. Intake Specialists serve as the first point of contact for people seeking legal representation and play a critical role in driving revenue for the firm. The ideal candidate is goal-oriented and persuasive, all while maintaining empathy, compassion, and prioritizing the client experience above all.

This will be an on-site position at our San Diego, CA office.

Schedule : Wednesday through Sunday, 9 : 30 AM to 6 : 00 PM, with the ability to work weekends and holidays as needed.

Salary And Benefits

$24.00-$27.00 / hour

Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.

Job Duties Will Include

  • Responding to inbound leads via phone and conducting a thorough intake interview
  • Qualifying leads based on litigation criteria
  • Sending retainers to qualified leads and walking clients through the process of signing with the firm
  • Diligently following up on wanted leads through a series of calls, texts, and emails
  • Sharing the firm's core values and competitive advantages with potential clients
  • Maintaining leads in the CRM with detailed notes and plans of action for follow-up
  • Consistently meeting or exceeding both team and individual goals

Qualification And Requirements

  • Bilingual in Spanish is preferred.
  • The ability to work onsite and on weekends regularly.
  • Candidates must possess a high school diploma and at least one year of sales experience.
  • A successful candidate will be enthusiastic, responsive, detail-oriented, organized, have strong judgement, analytical, interpersonal, communication, and written skills.
  • Candidates should be familiar with the ethical and confidentiality requirements of working in a law firm.
  • Prior experience in the legal field is helpful, but not necessary.
  • This position requires the ability to work independently and in a team setting, manage high volume and time-sensitive workflow effectively and efficiently.
  • Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Other

    Industries

    Law Practice

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