General Manager - Jake's Sweet Shoppe Chandler

Job Description

Job Description

Jake’s Sweet Shoppe, home of the famous Unicorn Cotton Candy Taco™, is on the lookout for a dynamic General Manager to steer our team towards even sweeter success.

Located in downtown Chandler, Jake’s Sweet Shoppe is a beloved destination for those seeking a unique and memorable dessert experience.

As the General Manager of Jake's Sweet Shoppe, you're the superhero behind the curtain, ensuring everything runs like a well-oiled machine.

Your mission? To oversee the shop's pulse from finances to operations, infuse technology in our processes, lead a vibrant team, and make sure our administrative game is top-notch.

You're the glue holding our commitment to outstanding service and unwavering standards together. This role offers a competitive salary, quarterly and annual performance-based incentives, and a chance to be part of a passionate team in a thriving, community-focused business.

What You’ll Be Doing :

• Be the Go-To Leader : Manage the shop’s operations, making sure everything works smoothly and efficiently.
• Make Our Guests Smile : Offer top-notch service that meets Jake’s Sweet Shoppe standards, swiftly handle any guest concerns to guarantee a visit they’ll rave about.
• Hit Our Financial Goals : Drive us to meet and beat financial goals by sticking to budgets, boosting sales, and maximizing profits while keeping an eagle eye on expenses.
• Quality Is Key : Ensure everything from our treats to our tweets is perfect, sticking to the Jake’s Sweet Shoppe quality checklist.
• Keep Us Shining : Oversee the shop’s tidiness, safety, and upkeep because first impressions last.
• Build an Awesome Team : Scout, train, and mentor our crew, fostering a culture of growth, positivity, and adherence to our core values.
• Guide and Inspire : Offer daily wisdom to the team, underlining the importance of responsibility and top-notch service.
• Stocked and Ready : Keep us prepared by managing inventory and supplies for uninterrupted shop operations.
• Dot the I’s and Cross the T’s : Handle all paperwork and reports accurately and on time. Tackle any standards slip-ups swiftly.
• Spread the Word : Support our marketing whirlwind and pitch in with local strategies to keep the buzz going.
• Safety First : Stick to safety protocols like glue, ensuring both the shop and the goodies meet all health and legal standards.

What You Need to Bring to the Table :

• A solid track record in running a show smoothly - business operations are your jam.
• Killer communication skills and the knack for working well with everyone.
• Leadership mojo, with a talent for inspiring and holding the team to high standards.
• Organizational wizardry, leadership flair, and the ability to juggle time like a pro.
• A head for numbers and a sharp analytical mind.
• A history of setting ambitious goals and smashing them.
• Problem-solving chops with a keenness for data-driven decisions.
• Tech-savvy, with a good grasp of necessary software and tools.
• A steadfast commitment to integrity and ethics.
• A lively, energetic spirit who believes work can (and should) be fun!

What We Offer :

• Competitive salary and performance-based incentives.
• Paid time off.
• Employee discounts.
• Fun and upbeat work environment.
• Casual dress code.
• Professional development opportunities.

To apply, please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to [email protected].

The Sweet 1 LLC dba Jake's Sweet Shoppe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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