Senior Manager, CPM Business Analyst onsite in Danbury CT

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for Senior Manager, Consent and Preference Management (CPM) lead role

As a CPM Lead you will play a key role in understanding, building, maintaining and utilizing patient data assets / products optimally, establishing enterprise-level patient data principles, standards, and guidelines in conjunction with and on behalf of the assigned functional area or data domain business teams.

You will serve as a key point of contact for HCP / HCO consents & preferences data operations, quality, and implementation of data governance.

Your responsibilities will include the stewardship of HCP / HCO data and to act as the subject matter expert working with HCP / HCO data consumers and stakeholders on how to best manage and leverage patient data assets & Analytic products within the organization.

You will also work closely with data product owners and data engineers to support the overall organizational data assets / products throughout their lifecycle.

Job Description

• Demonstrated experience in pharmaceutical / life sciences (preferred) or healthcare (at least) in the data areas of patient or HCP / HCO data, sales & marketing data, financial, or product data.
• Knowledge of patient master data concepts and principles (preferred in pharmaceutical manufacturing industry or clinical data management systems).
• Experience with the OneTrust Consent and Preference Management (CPM) system as a subject expert collating, updating, and reviewing the data and processes in OneTrust system.
• Demonstrate knowledge maintaining data privacy templates in OneTrust CPM to ensure timely, appropriate assessments are issued and generated reports on the data held within OneTrust CPM.
• Provided support to the business with completing assessments, review and update the privacy assessment procedures (to reflect the privacy-by-design approach and any changes in data protection law) and overseen assessments by business owners.
• Experience with user management, including onboarding, roles and permissions, and troubleshooting; and experience creating guidance and trainings supporting / enabling independent use of OneTrust CPM system.
• Experience with data governance and management best practices, implementing data policies; troubleshooting and resolving data quality issues, and conducting data audits, or managing data access and permissions for data masters, or with data modeling, data security, data privacy, etc.
• Excellent written and verbal communication skills; ability to develop and deliver clear and concise documentation with demonstrable experience drafting technical documentation;

strong skills drafting SOPs, work instructions, etc.

Ability to work effectively with a variety of stakeholders, including data stewards, IT professionals, and business leaders;

ability to communicate project progress and results with stakeholders.

Experience leading / guiding a global team of business analysts and demonstrate the ability to execute assignments independently;

demonstrable ability to plan, execute, monitor data governance projects and to manage resources and deadlines.

• Understanding of the organization’s data landscape and data management systems, the organization's business goals and objectives to identify and assess data governance risks, to develop and implement data governance solutions that meet the needs of the business.
• Ability to focus on the smaller details whilst retaining awareness of the bigger picture.
• Active certifications in OneTrust systems highly preferred.

Qualifications

Bachelor’s degree in computer science, information systems, or related fields business administration· Bachelors in Comp.

Sci., Information Systems, Pharmacy

• Experience in technical and service work areas in the healthcare or related industry (highly preferred)
• Experience in data gov / mgmt. or related field (mandatory)
• Lower years of experience for Master’s degree (MSc. / MTech. / MPharma. / MBA / related) will be considered

Other Requirements

• Our clients prefer support to be in-office for most of the time at least 3 days per week (every week)
• The office facilities are in and around the 06810 ZIP code region
• The ideal candidate preferably lives near this region such that they will need not more than 2 hours to travel to this region on a daily basis or as requested by the client or engagement stakeholders
8 days ago