Property Damage Manager

SUMMARY : Manages a claims staff and is accountable for business results through cost effective and timely resolution of claims within an area.

Manager works within assigned limits of broad authority requiring a high degree of technical complexity and coordination.

Has multiple product line responsibility. PRIMARY RESPONSIBILITIES : -Manages the work activities and staff of the functional area and has full management responsibility for the performance and development of subordinate staff.

• Manage team performance by checking claim reports and communicating results.-Contributes to profitability by effective implementation of claim handling best practices to manage loss cost and claim expenses.
• Ensures claim files are handled in accordance with company guidelines.-Participates in the development of claims training.
• Makes recommendations on claims policy and procedures and drives claims initiatives.-Reviews and manages investigations of claims, liability and damages.
• Manages the negotiation of claims settlement packages including setting reserves and authorizing payment or refers claims to appropriate location for adjudication.
• Manages project teams and may be responsible for special projects and presentations.-Ensures communications with appropriate parties regarding the handling and / or disposition of claims.
• Keeps current on state / territory regulations and issues, industry activity and trends; May participate in industry trade groups.
• KEY QUALIFICATIONS : -Bachelor's degree or equivalent experience-Professional designations preferred-Minimum eight years claims experience handling auto and / or general liability claims-Management experience strongly preferred-Proven ability to drive results, lead by example and effectively coach and develop claims staff-Solid ambitious drive to excel in metrics and customer service satisfaction-Technical expertise, claims resolution skills and knowledge of insurance and claims principles, practices and procedures-Strong communication, negotiation and presentation skills;

Ability to effectively interact with all levels of leadership-Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects-Ability to deal with ambiguous situations and issues-Creativity in resolving unique and challenging business problems-Ability to achieve business goals and objectivesKnowledge of Microsoft Office Suite and other business-related softwareSUMMARY : Manages a claims staff and is accountable for business results through cost effective and timely resolution of claims within an area.

Manager works within assigned limits of broad authority requiring a high degree of technical complexity and coordination.

Has multiple product line responsibility.PRIMARY RESPONSIBILITIES : -Manages the work activities and staff of the functional area and has full management responsibility for the performance and development of subordinate staff.

• Manage team performance by checking claim reports and communicating results.-Contributes to profitability by effective implementation of claim handling best practices to manage loss cost and claim expenses.
• Ensures claim files are handled in accordance with company guidelines.-Participates in the development of claims training.
• Makes recommendations on claims policy and procedures and drives claims initiatives.-Reviews and manages investigations of claims, liability and damages.
• Manages the negotiation of claims settlement packages including setting reserves and authorizing payment or refers claims to appropriate location for adjudication.
• Manages project teams and may be responsible for special projects and presentations.-Ensures communications with appropriate parties regarding the handling and / or disposition of claims.
• Keeps current on state / territory regulations and issues, industry activity and trends; May participate in industry trade groups.
• KEY QUALIFICATIONS : -Bachelor's degree or equivalent experience-Professional designations preferred-Minimum eight years claims experience handling auto and / or general liability claims-Management experience strongly preferred-Proven ability to drive results, lead by example and effectively coach and develop claims staff-Solid ambitious drive to excel in metrics and customer service satisfaction-Technical expertise, claims resolution skills and knowledge of insurance and claims principles, practices and procedures-Strong communication, negotiation and presentation skills;

Ability to effectively interact with all levels of leadership-Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects-Ability to deal with ambiguous situations and issues-Creativity in resolving unique and challenging business problems-Ability to achieve business goals and objectivesKnowledge of Microsoft Office Suite and other business-related software