Snow & Landscape Operations Manager

Company Name : Lucia Landscaping Inc.

The Role : Snow & Landscape Operations Manager

Reports To : Director of Operations

Who We Are : Lucia Landscaping Inc. is a well-established premier full-service landscaping, snow, lighting, and construction company that has been in operations over 25 years in the Southeastern Michigan.

We have an award-winning team & culture with high growth and were awarded one of the 2021 Crain's Coolest Places to Work! Our company is currently seeking a qualified individual of strong character to join our growing team!

The Opportunity : The Snow & Landscape Operations Manager is responsible for managing our landscape Residential Maintenance Department in various facets, including but not limited to monitoring residential maintenance schedule, coordinating and assuring trucks are adequately prepared for the assigned activities with employees, equipment, tools and other necessities, along with on-site management.

The Snow & Landscape Operations Manager is also responsible for managing shovel crews, plow trucks and heavy equipment crews in a designated geographic area.

Our One Team Vision : We center our focus on our team and our culture, which is driven by our One Team mentality that provides an unparalleled experience for our clients while creating a brighter future of opportunity for each and every one of our team members.

What We Value :

① One Team ② Service Heart ③ Dedication ④ Entrepreneurial Spirit

⑤ Achievement ⑥Integrity ⑦ Vision

Your Day to Day :

• Overseeing employees daily both in the field and at our facility
• Ensuring teams and trucks are adequately prepared with for assigned activities with employees, equipment, tools, and other necessities
• Reviewing route sheets and work orders with maintenance teams daily to review expectations, notes, budgeted hours, etc.
• Manage team by scheduling reoccurring and one-times jobs related directly to maintenance
• Using client relation management system to manage in-field teams relating to scheduling, routing, products, and job completion
• Performing routine site visits to ensure employee / team productivity and performance, gauge quality standards of work are being met, review any damage incurred to property, and ensure client satisfaction
• Lead weekly department meetings to discuss safety, review performance, set upcoming goals, praise employees, and resolve concerns of the department
• On-site coaching, counseling, and training employees based on behavior and outputted work to benefit the team and organization.
• Verifying information completed by teams on work orders and route sheets are accurate
• Compile and track key performance indicators as determined by company and utilize to improve employee / team performance and metrics
• Assist HR department in determining staffing levels, employee performance, potential compensation increases, and other organizational elements.
• Monitor weather conditions, forecasts, and predictions for potential snow and ice management events
• Correspond with employees, sub-contractors, and temporary workers to establish expectations, event start time and timecard verification
• Organize operational elements, including but not limited to, dispatch board, electronic route sheets, event packets, trucks, equipment, and material needed for all teams
• Give assignments to team leaders with site maps, budgeted hours, key notes, time sensitive expectations, and other necessary information related to specific route
• Monitor field operations during duration of storm. Focus on safety, efficiency, quality, and communication demonstrated by team.
• Document per storm event notes to review with team after completion of storm. Coach and counsel in field, when applicable
• Communicate with Snow Dispatcher regarding need-to-know information, status updates, broken equipment, and personnel issues

Who You Are (Qualifications & Skills) Must Haves :

• Education and / or experience in lawn and / or landscape maintenance minimum two years, required
• Demonstrated knowledge of snow plowing, salting, front end loaders, bobcats, etc; required
• Demonstrated knowledge of plant and landscape materials; minimum two years, required
• Demonstrated knowledge of maintenance techniques; minimum two years required
• Demonstrated knowledge of and use of technology; required
• Valid Chauffeur License, in good standing, and clean driving record; required
• Valid State of Michigan Department of Transportations (DOT Card); required
• Be able to lift 50 lbs., bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and / or run; required
• Strong ability to multi-task, stay organized, and communicate effectively; required
• Ability to work a full time position as by determined by seasonal fluctuations
• Positive attitude and professional demeanor at all times; required

It'd Be Nice If You Have :

• Valid State of Michigan Department of Transportations (DOT Card)
• Valid Fertilizer Applicator License Core, 3A, and 3B

The Good Stuff : The Snow & Landscape Operations Manager is eligible to receive :

• Competitive Compensation : Salary ($53,000-$65,000) + Bonus
• Benefits Offered : Health, Dental, Vision, and Life
• Company Sponsored 401K Program
• Paid Time Off starting at 10 days annually + Holiday Days 6 days observed : New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day
• Opportunity for Advancement - Cross Training and Certifications
• State of the Art Equipment and Technology
• Year-Round Work Snow & Ice Management
• Incentive Programs (Employee of the month, referral rewards, and other programs)

Job Type : Full-time

Pay : $53,000.00 - $65,000.00 per year

Schedule :

• 10 hour shift
• 12 hour shift
• 8 hour shift
• On call

Supplemental pay types :

Bonus pay

Ability to commute / relocate :

Roseville, MI 48066 : Reliably commute or planning to relocate before starting work (Required)

Experience :

• lawn and / or landscape maintenance : 2 years (Required)
• snow and ice management : 1 year (Required)

License / Certification :

Driver's License (Required)

Work Location : One location