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Control Center Operator

Stephens
Little Rock, AR, USA
Full-time

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Act as central dispatch for Stephens Corporate Security Department.
  • Monitor burglar / fire / robbery alarms and dispatch appropriate personnel and / or agencies.
  • Monitor CCTV systems and dispatch appropriate personnel as required.
  • Receive, monitor and ensure appropriate response to all incoming calls (emergency calls, complaint calls, routine calls, etc.).
  • Work closely with all levels of Corporate Security.
  • Understand and operate required computer systems.
  • Maintain card access system, codes badges, etc., as required
  • Maintain records according to established guidelines.
  • Assist with the usage of emergency / security systems.
  • Ensure that data is properly entered and records stored for retrieval.
  • Perform other tasks as assigned by management.

EDUCATION AND / OR EXPERIENCE

  • Associate’s degree in a related field.
  • 2+ years of related experience and / or training.
  • Experience as a dispatcher (fire / police / emergency related or central station alarm agent) preferred.
  • Equivalent combination of education and experience.

Starting Annual Salary for this Position : $ 40,000.00.

8 days ago
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