Call Center Trainer

Randstad
Bloomington, Illinois
$40K-$46K a year
Full-time

job summary : Responsibilities :

Responsibilities :

  • High school diploma or equivalent and previous supervisory experience in a call center environment. Leading virtual teams a plus.
  • Possess a customer service background with the ability to drive results for your team.
  • Team Management : Supervise a team of 15 or more virtual insurance service or sales consultants who engage with existing and prospective customers to offer tailored solutions.
  • Highly experienced in delivering technical training programs to employees through virtual platforms

Skills : Customer Service, Call Center, Insurance Experience : Experienced5 year(s)

responsibilities :

  • High school diploma or equivalent and previous supervisory experience in a call center environment. Leading virtual teams a plus.
  • Possess a customer service background with the ability to drive results for your team.
  • Team Management : Supervise a team of 15 or more virtual insurance service or sales consultants who engage with existing and prospective customers to offer tailored solutions.
  • Highly experienced in delivering technical training programs to employees through virtual platforms

The essential functions of this role include :

working weekends

qualifications : Experience

Experience

  • Experienced
  • 5 years

Education

No Degree Required (required)

skills :

  • Customer Service (3 years of experience is required)
  • Call Center (3 years of experience is required)
  • Insurance (1 year of experience is required)
  • 30+ days ago
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