Director of Sales (Advertising/Sales Leader), IU Dining & Hospitality

Department

IU BLOOMINGTON HOSPITALITY (BA-HSPY-IUBLA)

Department Information

Indiana University (IU) Dining and Hospitality offers a dynamic, creative, collaborative environment in which motivated employees can expand their skills as part of a diverse team while providing exceptional guest experience.

IU Dining is committed to serving the Hoosier community through creation of innovative cuisine and shared experiences.

The 189-room IU Hotel and Biddle Conference Center is the largest hotel in Bloomington and the only hotel on the IU Bloomington campus.

IU Dining and Hospitality embraces and expands Indiana University's core values of education, innovation, tradition, and inclusion that embody the true spirit of Hoosier hospitality.

Job Summary

The Director of Sales will deepen and strengthen our relationships with existing partners and develop new relationships with new clients.

Department-Specific Responsibilities :

• Provides operational management and oversight to team of 4-6 dedicated hotel and catering sales professionals.
• Identify areas of improvement and implement solutions to improve processes and / or operational efficiency.
• Reserves and books catering and events within the 50,000 square feet of event space located in the Indiana Memorial Union, as well as elsewhere on the Bloomington campus.
• Reserves and books hotel room blocks at the 189-room IMU Biddle Hotel for conferences, events, groups, and corporate clients.
• Manages client relationships for our key partnership accounts.
• Develops and tracks new business contacts and records production.
• Participates in community and IU partner organization coordination.
• Negotiates and generates group room and event agreements on behalf of IU Hospitality.
• Responsible for the production, distribution, and management of Banquet Event orders.
• Directs a staff of 4-6 Sales Coordinators and tracks productivity.
• Assists with onsite event management of key events and conferences throughout the year.
• Researches and stays up to date on new industry event standards, regulations, and specifications.
• Manages high level assignments and allocation of IMU event resources.
• Serves as a member of the IU Hospitality Hotel Revenue Management Team.
• Works with culinary and catering event staff on menu development and ensures customer feedback is reflected in the selection of new offerings.
• Works collaboratively with other IMU and IU departments to care for students and employees, maximize service and event satisfaction, and ensure profitability of the operating unit.
• Attends local trade shows and participates in local events or with trade organizations that showcase IU Hospitality and its offerings.

General Responsibilities :

• Establishes operational plans for sales team and manages day-to-day matters in this area.
• Sets goals and objectives for advertising / sales staff and provides guidance on difficult or complex issues, including clients, accounts, and contracts.
• Develops and implements new processes, standards, and policies that impact advertising / sales operations in the short-term.
• Identifies and may help implement cost-savings and revenue-increasing strategies.
• Acts as a liaison with creative services and production staff; maintains operating standards.
• Reviews analysis of transactions and accounts against targeted goals and may help implement solutions.
• Trains, coaches, and mentors advertising / sales staff and determines staffing needs.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience.

Work experience beyond the minimum required may be substituted for education.

EDUCATION

Bachelor's degree in advertising, marketing, hospitality, or related field.

WORK EXPERIENCE

2 years in relevant field.

SKILLS

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Effectively coaches and delivers constructive feedback.
• Instills commitment to organizational goals.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment.

The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role should be able to move up to 15 pounds.

The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$80,000 per year based on candidate experience and qualifications.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including :

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level : Operational

FLSA : Exempt

Job Function : Marketing & Communications

Job Family : Advertising & Sales

Posting Disclaimer

This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days.

To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online.

Contact Us

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Telephone : 812-856-1234

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