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Technical Customer Success Representative

VirtualVocations
Mesa, Arizona, United States
Full-time

A company is looking for a Technical Customer Success Representative to take ownership of customer contacts.Key ResponsibilitiesEstablish rapport with designated customer accountsProvide proactive strategies to ensure clients find value and success with company tools / platformDrive revenue through account retention, renewals, and upgradesRequired Qualifications3+ years of experience in a customer-facing role, preferably in customer success or account managementWorking knowledge of web applications and APIs with a passion for learning new technologiesProven ability to articulate the value of the company's offeringsStrong organization skills with the ability to multi-task and self-manage workloads

20 hours ago
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