IT Support Engineer, SAP Logistics - USA Remote in Deerfield, Illinois
Leica Biosystems’ mission of Advancing Cancer Diagnostics, Improving Lives is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis.
Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics.
When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.
The IT Support Engineer, ERP for Leica Biosystems is responsible for providing SAP support on a global basis with particular emphasis on the users within the Americas region.
Support will cover the SAP Logistics modules MM, SD, CS, PP, WM.
This is a global position within the Leica One IT Organization, located in the US and will be remote with regular visits to the sites in Richmond, Deerfield (IL), and Cincinnati.
You will be a part of the Global IT ERP Team and report to the Manager Global Support, ERP responsible for delivering world-class support to our internal customers.
If you thrive in a global ERP Support Engineer role, working within a diverse, highly skilled, and multicultural global team in a fast-paced environment and want to work to build a world-class ERP Support organization read on.
In this role, you will have the opportunity to :
- Develop and implement new SAP logistics solutions as per requirements from user support requests or global projects.
- Work with the other members of the Global ERP Support Team in the UK, Portugal, Singapore, Malaysia, and Germany to ensure comprehensive and coordinated support for the Logistics Modules (MM, SD, CS, PP, WM) is provided to the end users.
- Create training documents and plan, hold, and manage user trainings.
- Work with the wider Corporate IT team on integration projects.
- Perform unit, system, and integration testing with proper documentation.
The essential requirements of the job include :
- Solid background and +2 years of experience in supporting SAP Logistics modules with a good understanding of the business processes associated with the respective modules.
- Good knowledge of SAP Logistics configuration including understanding of the integration between SAP Logistics modules and Finance modules.
- Good spoken and written English skills are essential for effective communication.
- Strong analytical and problem-solving skills, alongside the knowledge and ability to manage the full training cycle.
- The ability to explain technical terms and concepts to non-technical users effectively.
This position requires travel to certain business sites mentioned and approximately 20% annually.
It would be a plus if you also possess previous experience in :
- Good knowledge of SAP from an end-user perspective.
- Bachelor’s degree or comparable.
- Other European languages.
At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
This position is eligible for a remote work arrangement in which you can work remotely from your home.
The salary range for this role is $75K-$90K. We may ultimately pay more or less than the posted range. This range may be modified in the future.
This job is also eligible for bonus / incentive pay.
We offer a comprehensive package of benefits including paid time off, medical / dental / vision insurance, and 401(k) to eligible employees.
At Danaher, we bring together science, technology, and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology.
For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve.
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Remote working / work at home options are available for this role.