Imaging Operations Supervisor, Federal-1st Shift

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.

That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.

We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions?

If so, let's start the conversation.

Imaging Operations Supervisor, Federal

Location : 8200 Preston Court, Jessup MD

1st shift : 6 : 30am - 3 : 15pm

The Imaging Operations Supervisor oversees daily imaging production operations. This leader will coach a team of document imaging specialists in a fast-paced production environment.

Responsibilities :

Supervises and assigns specific responsibilities to all operations personnel

Motivates, mentors, and empowers the team to meet and exceed imaging quotas and quality standards

Monitors employee attendance, productivity, and other performance markers

Administers coaching and disciplinary actions as needed

Effectively uses metrics to aid accountability and measure performance

Ensure compliance with company policy, customer needs, and Federal guidelines

Reports production issues and stoppages, troubleshooting in a timely manner

Communicates directly with customers where appropriate

Assists inbounding and outbounding orders, organizing pallets and boxes on the work floor, using a pallet jack when needed

Makes recommendations to management on desirable additions, replacements or changes

Represents imaging operations in virtual and in-person meetings

Key Skills, Requirements and Competencies :

High school diploma or equivalent minimum, college degree preferred

Must acquire and maintain a Public Trust security clearance, Secret clearance preferred

Two years prior supervisory experience in a production environment

A minimum of 5 years of computer experience in the Windows environment or Google equivalents

Active participation in the operations, support, and maintenance of all aspects of imaging practices within Iron Mountain

Ensure processes and procedures are in place to ensure Iron Mountain security policies and controls are met related to imaging

A professional demeanor and fair management practices as outlined by Iron Mountain’s core values are a must

Kofax knowledge is a plus

Prior Federal document imaging is a plus

Compliance Obligations :

It is the responsibility of every Iron Mountain employee :

to comply with all applicable laws, rules, regulations, and company policies

to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct

to complete required training within the allotted time frame

Reasonably expected salary range : $58,900.00 - $73,600.00Category : Operations Group