Division Director (General Supervision Division)

JOB SUMMARY

This is a Lancaster County Adult Probation & Parole Services management position, providing full operational oversight to the Adult Probation & Parole Services’ General Supervision Division.

This position is responsible for the day to day management of the division, in compliance with departmental policy and procedure.

This position, along with the Special Supervision Division Director, shall also be responsible for all aspects of the Unified Case Management system.

REPORTING RELATIONSHIPS

This position reports directly to the Deputy Director of Supervision, within Adult Probation & Parole Services.

Seven supervisors report directly to this position.

ESSENTIAL JOB FUNCTIONS

Supervise and provide individualized direction and training for division staff and conduct performance reviews and competency assessments for all supervisory staff within division.

Review, monitor for accuracy, and approve subordinate work products.

Assume overall responsibility for the mission and results of the Division.

Provide comprehensive operational oversight of agency-wide Unified Case Management system for APPS. Plan, coordinate and troubleshoot with CCAP and Lancaster County IT for the continuing operation of UCM.

Represent APPS in all related CCAP UCM meetings.

Plan, implement, and monitor the development and expansion of the units within the General Supervision Division.

Work in cooperation and coordination with Adult Probation and Parole Services' Senior Management team (Director, Deputy Directors) to carry out the department mission and vision, to include the implementation of Evidence Based Practices.

5% Work with Supervisors within the General Supervision Division to develop and maintain division policy & procedure handbooks to ensure compliance with applicable court, state, and / or county standards.

Verify that said handbooks and the policies & procedures contained therein are in compliance with the department’s mission.

5% Regularly attend mandatory and additional training in the areas of management skills, safety, self defense, related human service areas, and for full / up-to-date proficiency in the use of computers, as required by job duties.

OTHER SPECIFIC TASKS OR DUTIES

Performs related work as required.

MINIMUM QUALIFICATIONS

Must possess a bachelors degree from a college or university of recognized standing, preferably a degree in social work, psychology, criminal justice or related field;

Must have five years experience working in Probation or related field, two of which were as a supervisor; or any equivalent combination of required experience and minimum education which provides the required knowledge, skills and abilities cited above.

KNOWLEDGE, SKILLS AND ABILITIES

Thorough knowledge of the principles, policies, and procedures of the judicial system, including statutes, rules, regulations, and administration of justice.

Thorough knowledge of the operations, practices, and procedures of probation / parole supervision, treatment, counseling, and rehabilitation within a community-based context.

Thorough knowledge of methods and techniques used in supervising and intervening in the lives of adult offenders. Proficiency in planning, documentation and implementing all steps necessary for client treatment and intervention.

Thorough familiarity with community resources which have the ability to address and meet the human service needs of clients, including that of a social, psychological, medical, economic, vocational, and spiritual nature.

Thorough knowledge of characteristics of individual and group behavior, particularly that of individuals involved with criminal activities and / or anti-social behavior.

Thorough knowledge of supervisory methods and case management.

Thorough knowledge and understanding of the principles of evidence-based practices in community corrections

Ability to communicate effectively (both orally and in writing) with clients, their associates, members of the Judiciary, District Court Administrator, human services and treatment professionals, co-workers, representatives of other agencies, and the public.

Ability to effectively supervise professional staff members within a large agency.

Ability to develop thorough understanding of the agengy-wide offender case management system, UCM.

Ability to plan, organize, and manage time with efficiency and effectiveness.

Ability to work independently and as a team member.

Ability and desire to work with people and the capacity to do so with tolerance and understanding.

REQUIRED LICENSES / CERTIFICATIONS / CLEARANCES

The candidate must pass a criminal background check, a pre-employment drug screen and a driver history check.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided.

Ability to sit, sometimes for long periods of time.

Ability to escort offenders from waiting area to office.

Ability to operate a computer or laptop.

Ability to lift and move files weighing up to pounds.

Ability to effect an arrest of an offender.

Ability to defend oneself from personal attack.

Ability to provide own transportation to and from offender's homes, meetings, and other job-related appointments in a timely manner and ability to access those locations with reasonable accommodations.