DUTIES AND RESPONSIBILITIES
- As the subject matter expert, provide expert guidance, education and recommendations to HR team members and business leaders on broad and complex work-related issues, and policy and procedure interpretation timely and in compliance with local, state and federal employment laws and regulations
- Proactively research employee relations / compliance efforts and provide practical consultation to avoid timeline exposure to the organization across a broad range of HR and employment-related matters such as time and attendance, absence management, hiring and separation, job description management, performance management, diversity, discrimination, harassment, compensation, privacy, record keeping, and general employee relation needs
- Conduct prompt, fair, impartial, thorough investigations on high-tier, complex, and sensitive employee relations issues concerning allegations such as discrimination, harassment, retaliation, hostile work environment, and code of conduct and / or employee handbook policy violationsConduct investigatory interviews, and collect, analyze and translate relevant evidenceComplete investigation reports to include clear, precise, and objective findings, and deliver fact-based recommendations and debriefs with relevant stakeholdersThoroughly document investigative efforts internally, using case management system (Navex) as requiredFormally respond to sensitive concerns and allegations, both internally and / or to external agencies
- Review investigations and applicable documentation and performance management documentation completed by business-facing HR, and provide appropriate education, recommendations, and guidance to reduce risk.
- Foster effective collaboration with HR teams, legal counsel, and business leaders
- Support internal HR Case Management ticket system and HR Compliance Inbox providing initial support and guidance in a consultative and timely manner
- Conduct thorough review and analyses of various employee relations issues to identify trends and provide recommended solutions
- Participate in the development of reactive and proactive training, initiatives, policies and projects across the company
- Support continuous improvement in reviewing existing policies, practices, and processes and recommend changes with a mindset for enhancing the employee experience and while ensuring compliance with federal, state and local employment laws
- Keep abreast of local, state, and federal employment and compliance laws
- While performing the duties of this job, it is regularly required to sit and / or stand for extended periods of time while maintaining focus
- Participate in Total Rewards & HR Operations projects as assigned.
Qualifications
- Bachelor's Degree from an accredited university or college in Business Administration, Human Resources, Labor Relations or related field, or relevant experience in lieu of degree
- Minimum of 8 years of experience in Human Resources, with 2 years’ experience in non-union Employee Relations Centers of Excellence (COE)
- Must have experience in Employee Relations working with large hourly employee populations, Manufacturing or Production industry is highly desired
- Proven experience handling complex workplace complaints and conflict resolution; experience providing guidance on performance management, company policies, and procedures
- Excellent written and verbal communication skills
- Excellent organizational and time management skills
- Experience with Microsoft Office Suite or similar software, specifically Microsoft Excel
- Customer focused and tactful with a demonstrated capability to collaborate and cultivate effective relationships throughout all levels of the organization
- General knowledge of employee relations issues and employment laws (, Americans with Disabilities Act, Title VII, Family Medical Leave Act, Fair Labor Standards Act, National Labor Relations Act, etc.)
- Skilled in managing sensitive situations with professionalism, discretion, confidentiality, and empathy
- Ability to analyze, synthesize, interpret, and report on data with a neutral perspective, from varied sources
- Ability to use independent judgment, critical thinking, and creativity in solving complex problems
- Ability to remain respectful and empathetic when confronted with difficult and uncomfortable situations
- Ability to work in a team-oriented environment while accomplishing high-volume individual tasks
- Proactive and responsive, with a service-oriented mindset
- Self-motivated, results-oriented, and assertive
- Willingness to adapt, be flexible, and pivot based on the needs of the business and leadership directives
- Must model and act consistent with Cornerstone Building Brands core values (Safety, Integrity, & Inclusion) and Behaviors & Mindsets (Customer-Centricity, Interconnectedness, Continuous Improvement)
30+ days ago