Overview
Lennox (NYSE : LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation.
Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.
Job Description
Under general supervision, the KAM will maintain and service the existing Manufacturers Rep (MR) customer base as well as developing new high volume Manufacturers Rep.
customers. Also responsible for Key Account and New Business (LOT) activity as assigned by Regional Director (RD)
Work with MR’s for the region to; maintain current MR agreements, organize & facilitate regional training sessions, keep in regular communication, maintain contact lists and MR files, participate in MR meetings Search for new MR’s in assigned market;
research potential MRs, establish first contact, and present to CDM & RD. Coordinate on-boarding activities for new MRs Direct responsibility for assigned MRs to include : on-boarding and training, daily or weekly communications, co-ordination of low margin jobs, co-ordination of quoting and order management activities, account visits and phone calls.
Key Accounts - Initiate or maintain corporate communications with major consolidator or multi-branch contractors as directed by RD Special projects as assigned by RD.
Qualifications
Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 1 year related experience.
Requires strong abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services.
This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Effective at written and verbal communication. Requires intermediate industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.
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